Setting up your teams in PagerDuty [Manager Overview]
As a Manager for your team, this video gives you a high level overview of how to set up your PagerDuty account.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
How to Collaborate Effectively with External Service Providers
Imagine the following scenario: A critical incident hits. You have a few different teams on it throughout the company. Managers and other stakeholders need to be updated every thirty minutes. But the biggest issue is that you need to engage with external service providers. You need your communication provider and hosting service to check on their side and report back. You want a consultant in the picture and an external help desk service might be involved as well.
9 Mega-Trends for IT Operations Management
Recap our webinar on the 9 Mega-Trends for IT Operations Management, presented by BigPanda CEO Assaf Resnick.
GrafanaCon EU 2018: VictorOps
Matthew MacFarlane discusses VictorOps and how it integrates with Grafana at GrafanaCon EU.
SIGNL4 Outtakes
SIGNL4 Outtakes - when the demo goes wrong (it´'s the other app!)
Team Tags for "Who is on call" overview
Team Tags enable to build logical containers in Enterprise Alert 2017. They were introduced with Update 1.
Enterprise Alert® 2017 U1 and Splunk
René and Matthes explain the new REST API of Enterprise Alert 2017 Rest API and how it can be used to connect Splunk. Tune in to learn how the new REST webhook works.
Battle-Proven Techniques to Improve Major Incident Management
In this webinar we discuss how Incident Management practices used by fire departments can be applied to DevOps and IT Operations.
What's New in OpsGenie: Incident Command Center
Command, control, and coordinate critical response to IT problems.
PagerDuty Launches Industry-First Offering Focusing on People and Services Health Management in an Always-On Digital World
SAN FRANCISCO – FEBRUARY 7, 2018 – PagerDuty, the global leader in Digital Operations Management, today announced Operations Health Management Service (OHMS), a new analytics-driven managed service focused on empowering organizations to measurably improve their operations by prioritizing the health of their employees.