Operations | Monitoring | ITSM | DevOps | Cloud

The Real Beauty of Business: Beyond the Surface

One of the most frequent questions I receive from customers is, “What are the best practices to represent my services in PagerDuty?” This question is not easy to answer, but there is a general consensus that the representation needs to be both accurate and visually appealing. This idea got me thinking about our many customers in the beauty and fashion industry.

InvGate Service Management: 6 AI Superpowers to Augment Service Desk Agents' Capabilities

At InvGate, we are committed to harnessing the power of AI to redefine Service Management practices. Since launching AI Hub, featuring the first wave of AI-powered capabilities within InvGate Service Management and Asset Management, over 50% of our clients have adopted them and saved dozens of thousands of hours. Our most impactful solutions have focused on enhancing decision-making processes, enabling teams to work smarter and achieve better outcomes.

Thoughts on Datadog's new Supply-Chain Firewall

Last month, Datadog announced an interesting and useful new feature they call the Supply-Chain Firewall (SCFW). It offers a real-time scanning approach that identifies vulnerabilities as developers pull packages from public registries like npmjs. It highlights the broader challenge organizations face when securing their software supply chain: managing risk consistently and efficiently at scale.

Introducing the Inspire Theme: A Fresh Look for Your Status Pages

We’re excited to announce the launch of our new Status Page theme: Inspire. This update brings a modernized design, enhanced customization options, and a sleek dark mode to elevate the way you communicate with your customers. See a live demo of the Inspire theme in action here.

VictoriaMetrics helps IHI Terrasun Win Big in Vegas on $1.2B Clean Energy Project

We’re happy to announce that VictoriaMetrics, open source time-series database and monitoring solution, and IHI Terrasun Solutions, a leading energy storage system integrator, have partnered on one of North America’s largest clean energy projects! The Gemini Solar + Storage project, which is carefully situated on less than 5,000 acres, is designed to provide clean energy for up to 10% of Nevada’s electricity needs during peak use times.

Complete Python Logging Guide: Best Practices & Implementation

Python's logging system provides powerful tools for application monitoring, debugging, and maintenance. This comprehensive guide covers everything from basic setup to advanced implementation strategies, helping you build robust logging solutions for your Python applications.

Is Your Organization Ready for the New DORA Cybersecurity Framework?

In the age of digital transformation, adhering to aging cybersecurity rules, policies, and standards set a few decades ago is an open invitation for setbacks. This is why the EU is updating and taking significant steps to strengthen existing regulations and bring new ones to unify existing risk management in individual EU member countries. Keeping pace with the modernization of complex technology is challenging, but resilience in times of adversity is the need of the hour.

WSL2 for Firmware Development

This guide provides instructions for setting up an environment for developing, debugging, and programming embedded systems firmware in the Windows Subsystem for Linux (WSL2). WSL2 provides a convenient and stable Linux development environment for working on embedded systems firmware. If you’re curious about toolchain performance, check out this comparison of firmware development environments, but the summary is that WSL2 is about 2x the speed of Windows and similar to “bare metal” Linux.