Operations | Monitoring | ITSM | DevOps | Cloud

Few areas of development have seen as much recent change as mobile. Mobile phone and app usage spiked during the pandemic as we adapted to life with social distancing procedures. And even post-Covid, many mobile habits have stuck, whether it’s using apps for connecting with friends, shopping, getting healthcare, or staying fit. In the first half of 2022, daily time spent on mobile devices in the US was up 39% from three years ago and up 9% from late 2021.

DORA metrics, not to be confused with the beloved children’s cartoon character, are a bit trendy at the moment in the world of technology. The DevOps Research and Assessment group (DORA) is run out of Google. They run surveys and do research into what makes organizations successful in the Digital Age. They’re probably most well known for their yearly State of DevOps Reports and the book Accelerate.

One of the most important events you should be monitoring on your network is failed and successful logon events. What comes to most people’s minds when they think of authentication auditing is OS level login events, but you should be logging all authentication events regardless of application or platform. Not only should we monitor these events across our network, but we should also normalize this data so that we can correlate events between these platforms.

Since ServiceNow launched the Service Graph Connector for OpenTelemetry in the Innovation Lab in April 2023, we’ve seen customers use it in pre-production environments. Today, I’m excited to announce that the Service Graph Connector for OpenTelemetry is generally available for production. Service Graph Connectors allow customers to load large volumes of data quickly and easily into their configuration management database (CMDB).

GitLab is a collaborative Git repository that fosters open-source development by offering both free open and private repositories. With its extensive features such as issue tracking and wikis, GitLab empowers teams to collaborate effectively and create exceptional software solutions. GitHub and Bitbucket are similar tools. CircleCI has launched support for Gitlab, so it is helpful to learn to use it. In this tutorial, I’ll show you how to push a project to GitLab.

For decades, the water cooler reigned as an iconic symbol of the modern workplace. It served as a gathering spot, a catalyst for spontaneous conversations, and a social hub where colleagues from different departments would converge and share stories that transcended the boundaries of job titles and hierarchies. Jokes were cracked, personal anecdotes were shared, and friendships were forged.

A Rails profiler is a tool used to analyze the performance of your Ruby on Rails application. It helps identify bottlenecks, memory leaks, and other performance issues, allowing you to optimize your code and improve overall web application speed. Profilers are essential in ensuring your web application runs smoothly and delivers a better user experience.