The SolarWinds State of ITSM Report has arrived. To uncover key trends, challenges, and practices in today's IT Service Management (ITSM) landscape, we’ve analyzed over 2,000 ITSM systems and more than 60,000 aggregated, anonymized data points spanning 13 months from July 1, 2023, to July 31, 2024. Here are a few things we found interesting.

If you have ever faced performance issues in an application, whether it's sluggish load times, long processing delays, or poor scalability you have probably been told that optimizing the code or database is the solution. But what does that really mean in practice? A lot of the time, it boils down to one of two causes: either a poorly optimized algorithm (often with quadratic or exponential time complexity) or an inefficient database query.

Kubernetes offers the ability to scale infrastructure to accommodate fluctuating demand, enabling organizations to maintain availability and high performance during surges in traffic and reduce costs during lulls. But scaling comes with tradeoffs and must be done carefully to ensure teams are not over-provisioning their workloads or clusters. For example, organizations often struggle with overprovisioning in Kubernetes and wind up paying for resources that go unused.

While overprovisioning Kubernetes workloads can provide stability during the launch of new products, it’s often only sustainable because large companies have substantial budgets and favorable deals with cloud providers. As highlighted in Datadog’s State of Cloud Costs report, cloud spending continues to grow, but a significant portion of that cost is often due to inefficiencies like overprovisioning.

Custom resources are critical components in Kubernetes production environments. They enable users to tailor Kubernetes resources to their specific applications or infrastructure needs, automate processes through operators, simplify the management of complex applications, and integrate with non-native applications such as Kafka and Elasticsearch.

Discover why Brazil’s growing tech industry and booming economy make it a prime destination for businesses looking to expand into Latin America. With a booming digital economy, a thriving fintech sector, and some of the world’s heaviest internet users, Brazil has become a hotspot for businesses looking to foster innovation. Add accelerating data center growth to increased cloud adoption, and the opportunities for enterprises seeking to scale their potential are immense.

Why do services need API monitoring? Application programming interfaces (APIs) have become indispensable for digital business. Forbes found that 98% of developers consider APIs to be crucial to getting their work done, and 86% of developers expected their use of APIs to increase. A survey by McKinsey found that 88% of banking companies believe APIs are increasing in importance; 81% think APIs are a priority for business and IT.

On October 31 the main floor of the DevOps Days TLV Expo was bustling with Halloween-themed booths of exciting DevOps vendors, offering treats for badge scans and whisky shots for “personal secrets”! It was a beautiful display of business-as-usual in unusual times—a worthy prelude to the upcoming winter event season. Here are some key lessons from the Spot by NetApp booth you might want to bring along for the upcoming FinOpsXE, Ignite, and re:Invent.

Sentry started out as an Open Source side project in 2008. Today we are a Fair Source company with 100,000+ organizations on our SaaS and $100M+ ARR, but we have not forgotten our roots nor the hundreds of Open Source maintainers whose work we depend on for our success. Every year we share our success with the community, and 2024 is no different. This year, our budget is $750,000, up 50% from last year. We have 129 engineers right now, so that works out to $5,813 per developer on staff.

We are pleased to announce the results of new research conducted by Dimensional Research and sponsored by Broadcom, which found broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams.