Operations | Monitoring | ITSM | DevOps | Cloud

6 Ways You Can Upgrade Your Business Even If You're Fully Remote

Are you working from home? Are you tired of not feeling the excitement and energy that comes with being in an office environment? It can be tough to stay motivated when you're all alone in your home office. But don't worry, we've got some tips for you! In this blog post, we will discuss six ways that you can upgrade your business even if you're fully remote. Let's get started!

The Importance of Automated Regression Testing with Social Integration in DevOps

Delivering business-critical applications and code relies on two key factors; functionality and efficiency. Mock and Unit tests are a few industry standards that aim to ensure the correct functionality of your code, catching potential bugs and issues before deployment. These tests are vital to workflows, CI/CD pipelines, and the overall build and deployment process. While functionality may be sound, one key aspect that is oft-forgotten is the efficiency and performance of your code.

Three Ways a Proactive Defense Strategy Can Prevent Cyberattacks

Schools and local municipalities have always been vulnerable to cyberattacks, but in recent years, especially since the pandemic's beginning, they have been increasingly more prone to threats. According to a statement by DHS, ransomware attacks " crippled state and local agencies in 2020," calling for a State and Local Cybersecurity Improvement Act to set a baseline for new changes with cybersecurity efforts at the state and local level.

Driving a customer-focused incident response process

Deep into an incident, Slack firing, up to your ears in decisions, not sure where to turn next? It’s easy for external communication with your customers to fall far down the list of priorities in these moments. However, these are the exact situations where comms are vital, and where underestimating their importance can having damaging and lasting effects on your organisation.

Cloud certifications for the security of your data

More and more companies around the world are using cloud solutions to run their applications, software or to store their data. But what about cloud compliance? The democratisation of the cloud is not surprising as it provides access to virtual data storage where companies no longer need to buy or maintain their own IT infrastructure. However, with cloud solutions, the security of user data should not be overlooked. There are cloud certifications and regulations that can help you in your choice.

The ABC of the Value Stream Mapping (VSM)

Value Stream Mapping (VSM) is a lean technique that has become deeply ingrained in the practices of IT service management (ITSM), DevOps, IT4IT, and Agile (Scrum, SAFe, Kanban). Over a century old, VSM is the best technique to obtain a customer-focused agreement on improving a cross-departmental flow of activities. It’s a simple concept but difficult to begin and sustain in practice. In this article, we will: Let’s begin!

System Administrators: Everything You Need to Know to Become a SysAdmin

Having a reliable IT infrastructure is crucial to the health of your company or organization. And while this is generally true, it’s doubly so in our current times, where practically everything is digital. So, who is the lucky one to make general decisions about how to run a system efficiently — and keep it going? That would be the System Administrator. But what does a SysAdmin actually do? That's what we'll answer here!

Networking 101: What is a VLAN?

The idea of a VLAN, or Virtual Local Area Network, is simple enough, right? It’s hard to imagine any work in a modern networking/IT space without having encountered, set up, or managed a VLAN. Well if that’s all you needed to know about VLANs, we’d be done here, but there’s a bit more to it. To cover our bases: In most modern networks the primary purpose of the LAN is to provide connectivity to a wider network, most notably the internet.