Operations | Monitoring | ITSM | DevOps | Cloud

The growing interoperability between workspace management and ITSM

As economies gradually open up, it is becoming clearer that the hybrid work model is here to stay for increasingly more organizations. This has increased the need for cross-departmental collaboration between IT and the facilities team. During pre-pandemic times, IT teams in several organizations relied on the facilities team to maintain the upkeep of workplace assets such as printers, projectors, and monitors.

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ServiceNow Alternatives (FAQs 2021)

There's no shortage of ServiceNow alternatives on the market for your business to explore. As service-focused organizations look for ways to optimize workflows, leveraging a sophisticated workflow automation solution is a strategic move. This could be the difference between good and exceptional customer experiences. ServiceNow isn't the only answer to automation. If ServiceNow isn't working for you, there are other workflow automation solutions that are capable of streamlining your operations.

My data killed my cloud project!

As we push more data to the cloud, avoidable mistakes are hampering migration. The biggest culprit: messy data with inadequate security and integration.Data transfers seem to be the easiest part of cloud migration. After all, migrating applications is the biggest pain in the neck. Data replication and migration should be simple, something that’s done during the last step of the application and data migration process. Right?

Described Asset Tracking Best Practices in an Organization

Organizations provide costly equipment to their employees so that they do their work more efficiently. These assets have parts that are costly as well. These costly pieces of equipment need to be maintained regularly otherwise machine performance and efficiency will decrease and parts of the machine will stop working and you will need to replace those parts. This entire process will be costly! That is why you need to keep track of assets and proper asset tracking is essential.

Building a business case for Intelligent Service Management

Traditional IT service management solutions often fall short when it comes to innovation. While legacy systems are tailor-made to perform one or two functions well today’s service management solutions need to perform beyond these boundaries. Especially, since the pandemic has just ushered in a new era of service management, one that is filled with new challenges.

5 takeaways from the CNCF Annual Survey 2021

The CNCF Annual Survey 2021 is in and makes for some very encouraging reading for the future of Kubernetes and its place in the tech landscape. The 2021 survey was the biggest yet, with some 3,829 developers, engineers, architects, and C-level execs in the cloud native space taking part. Here are some of our key takeaways…