Operations | Monitoring | ITSM | DevOps | Cloud

The Role of Service Desk in Digital Transformation

Almost every organization is moving towards or planning to move towards digital transformation and IT is a significant part of it. The pandemic has made digital transformation a necessity to achieve maximum customer and employee engagement and satisfaction, bridge cultural and talent gaps, and promote IT as a valuable business process.

How to Manage Contract Renewals from Contract Management Software?

In the realm of agreements, deadlines are equivalent to punishments if you do not meet agreements. In any case, with the Contract Management software, your business will notify the ideal individuals brilliantly when it is the ideal time for an agreement restoration & renewal. We all know that contracts are the baseline of businesses in several sectors, that is why contract management software is significant.

What is API Monitoring? Ways to Monitor API, Best Practices, Tools, and More

To provide a fast, seamless, and highly available experience for the end-user, modern applications increasingly rely on third-party services. Due to this rising complexity, it's become important for IT employees to ensure that these services are up and running and communicating as they should. API monitoring has thus become a must-have for DevOps teams.

Network AF, Episode 10: Navigating venture capital and networking with Alan Cohen

In this episode of Network AF, your podcast host Avi Freedman chats with networking investor, advisor and VC partner, Alan Cohen. Alan brings a hilarious, witty and nonconformist attitude to the talk, exploring Silicon Valley in the 90s, the joy of moving from large enterprises to small disruptors, and generously sharing secrets of the trade with Avi and podcast listeners.

How we optimized Python API server code 100x

Python code optimization may seem easy or hard depending on the performance target. If the target is “best effort”, carefully choosing the algorithm and applying well-known common practices is usually enough. If the target is dictated by the UX, you have to go down a few abstraction layers and hack the system sometimes. Or rewrite the underlying libraries. Or change the language, really. This post is about our experience in Python code optimizations when whatever you do is not fast enough.

Webinar Recap: Streamline Connections with LogStream QuickConnect

Feature Highlights is a new addition to our ongoing series of webinars. As the name suggests, it’ll focus on specific product features with anonymized customer use cases taking center stage. In other words, how Cribl customers actually use the features to get the job done, sometimes in unintended ways. QuickConnect was the first act with a session “Streamline Connections w/ LogStream QuickConnect”.

Advanced pipeline orchestration with the circleback pattern

With multiple teams working on many projects, having a single pipeline for your software is just not enough. These projects need to be built and integrated before they can be tested and released. So how do dev teams handle this situation? Many teams approach the problem by breaking down software into smaller parts that do less, and are easier to maintain and build. This approach has resulted in the microservices architectures that are increasingly common in our industry.

Customer Support Software (5 Key Features)

Customer support software is a gamechanger for ambitious consulting firms. If you’re trying to scale your consulting business but lack the systems to support your growth, you should explore the potential of customer support software. This will enable you to successfully provide all of your clients with consistent and exceptional support. Let’s explore this further.

How to Optimize Your WordPress Site With Pingdom Real User Monitoring

To keep their applications and websites available and accessible, today’s businesses put a lot of emphasis on infrastructure monitoring to ensure their servers are healthy and running. Amid the hustle, many companies overlook the need to monitor a different aspect of their application: user experience.