Operations | Monitoring | ITSM | DevOps | Cloud

How Do I Market My MSP Business? Strategies You're Not Doing, but Should

Many small businesses start with an idea, a product or service, and a willing market. Many managed service providers have assembled their client list from friends, family, and business contacts allowing them to quickly build revenue flow with relatively little effort. But what happens when an MSP’s network of friends and associates dries up? Or they’re no longer able to build a new business based on referrals?

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How MSPs can benefit from AIOps adoption/strategy and add value-added services

According to Gartner, enterprise usage of AIOps is set to surge from a mere 5% in 2018 to a whopping 30% in 2023. To survive in an increasingly competitive market, MSPs must not only respond well to customer expectations but anticipate them. Another Gartner report states that by 2025, over 80% of public cloud managed and professional services deals will require both hybrid and multi-cloud capabilities from the provider, up from below 50% in 2020.

5 techniques for project management in IT and beyond

Project management is a growing field, it helps teams to organize and keep track of work, so projects can be executed successfully. It includes initiating, planning, executing, controlling/monitoring, and closing the project. So, the question is, is there one specific approach that we can use for effective project management? Definitely, not! Each project is unique and it would be impossible to employ a one-size-fits-all approach.

6 Important Questions About Asset Tags and Labels?

Organizations are equipped with a lot of assets and sometimes it becomes so hard to know where assets are located. To manage assets effectively, organizations must use asset labeling. Therefore, in this blog, we will know what exactly Asset labeling is. What are the benefits of Asset labeling? And several other questions and answers as well. It will help you to make the most of your assets. So, without wasting any time, let us begin.

Quickly troubleshoot application errors with Error Reporting

Are you familiar with the four golden signals of Site Reliability Engineering (SRE): latency, traffic, errors, and saturation? Whether you’re a developer or an operator, you’ve likely been responsible for collecting, storing, or analyzing the data associated with these concepts. Much of this data is captured in application and infrastructure logs, which provide a rich history of what is happening behind the scenes in your workloads.

How to manage cardinality with out-of-the-box dashboards in Grafana Cloud

When there’s a cardinality explosion, it can cause problems: It’s a surprise, it’s noise, and it can increase your costs or cause performance degradation of your systems. Over the past year, we’ve improved our time series storage systems so that under normal use, high cardinality is no longer an issue. But as the operator of an observability platform, you should have tools you need to help protect that infrastructure.

Monitoring system performance metrics with Graphite

In this article, we will explain what system performance metrics are and why you need to monitor them. Then we will look at Graphite and Grafana monitoring systems, which make it easy to collect, save and visualize metrics. Finally, we will consider why you should choose MetricFire to monitor your system’s metrics. If you would like to learn more about the benefits of MetricFire, book a demo with our experts or sign up for a free trial today.

xMatters Out Run Release Recap: Service-centric Automations, Callable Flows, and More!

What’s one of the fundamental principles of DevOps? Automation. There are many ways to leverage automation to facilitate DevOps practices for enabling consistency, reliability, and efficiency within the organization. That’s why we’re taking serious strides to ensure that xMatters can allow full automation and coordination of the many tools we use to make incident management easier and more efficient for front-line responders.

Ransomware Cost Hospitals Nearly $21B Last Year. How Protected Are You?

Today, as computing power and wireless capabilities improve, organizations are increasingly leveraging Internet of Medical Things (IoMT) technologies, such as internet-connected blood pressure monitors, continuous glucose monitors and MRI scanners. These tools, with their ability to collect, analyze and transmit health data, improve efficiencies, lower care costs and drive better patient outcomes.