Operations | Monitoring | ITSM | DevOps | Cloud

10 Microsoft Teams Performance Use Cases for IT Admins

Dependence on Microsoft 365 and Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere. The modern workplace sees users connecting from the office, home, and pretty much any place in between. This hybrid work model has a significant impact on IT, the network and the overall quality of service perceived by the users.

Automate Deployments to Amazon EKS with Skaffold and GitHub Actions

Creating a DevOps workflow to optimize application deployments to your Kubernetes cluster can be a complex journey. I recently demonstrated how to optimize your local K8s development workflow with Rancher Desktop and Skaffold. If you haven’t seen it yet, you can watch it by viewing the video below. You might be wondering, “What happens next?” How do you extend this solution beyond a local setup to a real-world pipeline with a remote cluster?

The Growth of milCloud 2.0 Demands a New Monitoring Approach

The addition of Amazon Web Services and VMware to the Defense Department’s milCloud 2.0 contract will make it easier for agencies to transition applications and services to the cloud. However, the acceleration of this effort may bring its own challenges. MilCloud is a substantial operation, with more than 1,200 virtual servers as of early 2021. The addition of AWS and VMware will allow agencies to add to this number, making an already complex service even more challenging to manage.

Technical debt: how to measure and manage it with DevOps

Every technical team in the software industry is familiar with technical debt. That is because every software team incurs technical debt along the way. This article answers some critical questions about technical debt. It reviews what technical debt is and what its causes are, why it is essential to address technical debt, and how this debt accumulates.

Five tools to increase Kubernetes developer productivity

This article was inspired by our recent "5 tools to increase Kubernetes developer productivity" video, hosted by Saiyam Pathak and Kunal Kushwaha. Over the years Kubernetes has become the de facto orchestration platform, as such it's crucial that developers have the right set of tools to increase their productivity for development and operations. In this article, we take a look at five such tools that can help developers inprove productivity while when Kubernetes. Let’s jump in.

Why Self-hosting Might not be a Good Choice for your Status Page

We all remember when Facebook, WhatsApp, and Instagram shut down in April of last year for a whole day. And while it was terrible for their company—it’s an educational moment for the rest of us to learn from. Facebook’s status page is self-hosted, and that puts their status pages at risk of the exact issue it’s designed to tell you about.

Kubernetes for the JavaScript Developer - Part Two - Deploy to Kubernetes

Continuing on from Part One where we went through a brief history of containers and Kubernetes then Dockerized a NodeJS application, now we are ready to deploy to Kubernetes. If this is your first or nth time deploying to Kubernetes, Shipa makes this simple. You don’t have to worry about authoring multiple Kubernetes manifests and templates to deploy your application, all you need is an image.

Latest Release of Our Network Monitoring Software Delivers AI-Driven Log Analytics

If you manage a network, every network device generates a large volume of logs. These logs are extremely important and narrate a story about both events and the sequencing of those events within your network. This capability is critical for any network monitoring software, helping you easily understand network activities, user actions, security breaches, and much more.

Streamlining customer service to eliminate wasted time on hold

Collective sighs from being left on hold to customer service are reverberating around the world—especially in Australia. Research from ServiceNow revealed Australians wasted 89.5 million hours on hold trying to resolve complaints in the past 18 months. That’s an average of seven hours per person.