Operations | Monitoring | ITSM | DevOps | Cloud

In this roundup of the best dashboards powered by the Prometheus metrics monitoring system, we wanted to show you some of the best use cases for this ever-popular solution for time series metrics alerting.

All age groups demand speed, transparency, and a personalized approach when it comes to resolving customer issues. But new research from ServiceNow reveals a stark gap between how Australia’s oldest and youngest populations want issues addressed. Tech-savvy millennials want to communicate through chatbots, email, and direct messages. Baby boomers prefer to speak to an operator to resolve a problem. Other generations lie somewhere in between.

After the long process of designing and creating your website, your journey in its development has only started. Now you need to move forward, watching, analyzing and fixing any problems that may occur (and probably will) that could ruin your customer’s website experience. But how can you learn if there’s anything that’s wrong with your website? How can you measure user experience and learn where improvements are needed? Well, we have got an answer for you!

A big part of modern software development involves working with APIs. While using 3rd party services can speed up development, moving data around and gluing things together can be pretty dull. Luckily, there are a growing number of tools that help deal with the boring stuff so you can focus on more interesting things. One of these tools is Pipedream.

With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is now possible to set different notification patterns per day and time of the day, e.g. to notify via different channels at night than during office hours.

In today’s digital realm, businesses are in a race to compete with each other to improve their customer experience. Now the traditional financial system is replaced with an online banking system where all types of financial transactions are performed online. With technological improvements, a growing number of fintech platforms are turning to data analytics to better understand customer behavior and industry trends.

Kubernetes has experienced rapid growth over the years, with a recent post from the Cloud Native Computing Foundation reporting a userbase increase of about 67% in just the past year. Kubernetes is a container orchestration platform that automates how containers are deployed, how they communicate, and how traffic is routed between them; it also scales configurations for both the containerized workloads and the underlying infrastructure that comprises the cluster.

Kubernetes is one of the most prominent container orchestration platforms available today. As cloud-native- and container solutions gain attention, so is Kubernetes. The platform that Google open-sourced in 2014 has even become the standard for container management for private- and public cloud. With the new approach towards cloud-native application development, where microservices and containers are essential, there is a big focus on software development and how to migrate to the cloud.

The world is still getting used to operating within the cloud. Moving to the cloud is challenging for many organizations. So why do we see a rise in the adoption of multicloud strategies? In this blog, we will explore why this trend is worth considering for your organization, as well as look at the challenges that it brings.

Based on our newfound data feet, we’ve started consistently tracking the adoption rate of our latest features. As it happens, we’ve been impressed with the results! For example, we were delighted to see that our new tutorial flow was completed end-to-end by 35% of our users (against an industry average of less than a quarter for 6-step product tours like ours). I know, I know: being at such an early stage means it is arguably easier to hit customer needs on the head.