It can be difficult to facilitate interconnectivity within an Industrial Internet of Things (IIoT) environment, especially considering the different needs of the business and IT. OPC, or Open Platform Communication, allows for connectivity of data and monitoring across devices.
Many ITOM or ITSM tools come with built-in features for alerting and notifications and are able to send at least an email or text notification upon incidents to operations teams. But is this enough reliability to respond to and handle major and critical incidents? Recently, we have been surprised to see more and more monitoring tools listed as alerting tools on review platforms like G2.
Enterprise service management is all about applying the power of technology across every corner of an organization to improve performance and optimize for efficiency. With more cloud-based solutions on the market than ever before, there has never been a better time to start investing in enterprise service management solutions for your organization. Leveraging enterprise service management software is critical to ensuring your operation is firing on all cylinders. If you want to see your organization become more effective at quickly meeting the needs of customers, ESM software is going to play a pivotal role in making this possible. It has the potential to unite your workforce and get everyone on the same page.
The digitalization of the end user experience is leading to increasingly rapid changes for both customers and business owners alike. Customers demand and depend on fast, reliable web services whether for informational purposes or to conduct e-commerce transactions. That’s why regardless of the device that is used, slow digital experiences aren’t easily forgiven. If they happen often enough, they will reflect poorly on your brand and will eventually impact your bottom line.
KPIs and Metrics are Essential Transformation Yardsticks—But So Is Experience. Although many IT leaders launch into projects with set goals, there’s no telling what sort of unexpected consequences will emerge. In episode 4 of The Change Makers podcast, you’ll see how you can plan and predict certain benefits, but several successful business outcomes arrive serendipitously. Take Lucy Hallam, Service Desk Manager at Croydon Health Services NHS Trust.
First, welcome to the new security resource center for N-able. We’re excited to have an area where we can share security-related information with our partners. I’m Dave MacKinnon, chief security officer for N-able, and my role, simply put, is to ensure that we keep our organization, our partners, and their customers’ data safe.
A common cliché in cybersecurity is, it’s not a question of if you get attacked, but when. We witnessed this firsthand when our former parent company was part of a major attack last year. While N-able products weren’t affected, it was difficult to watch friends and colleagues deal with the aftermath of an event of that magnitude.
Here at Grafana Labs, when we’re building integrations for Grafana Cloud, we’re often thinking about how to help users get started on their observability journeys. We like to focus some of our attention on the different technologies you might come across along the way. That way, we can share our tips on the best ways to interact with them while you’re using Grafana products.
In this tutorial, we will go through a working example of a Python application auto-instrumented with OpenTelemetry. To keep things simple, we will create a basic “Hello World” application using Flask, instrument it with OpenTelemetry’s Python client library to generate trace data and send it to an OpenTelemetry Collector. The Collector will then export the trace data to an external distributed tracing analytics tool of our choice.
