Operations | Monitoring | ITSM | DevOps | Cloud

Measuring digital employee experience is currently the focus of most corporate IT teams. IT teams are now responsible for ensuring employees can collaborate and get work done irrespective of where their workspace is located - remote, in-office, and/or hybrid work locations. As the remote and hybrid workspace strategy evolved and became the norm over the last year, digital employee experience monitoring tools are in the spotlight.

Healthcare institutions are increasingly implementing clinical communication and collaboration (CC&C) platforms to improve the productivity of care teams. Automated CC&C platforms perfect care orchestration plans to ensure providers have the means to satisfy the ever-changing needs of patients. Key features of CC&C platforms include real-time, secure mobile messaging and alerting; digital, intelligent on-call schedules; time-stamped message statuses; and automated alert escalations.

Serverless applications, more often than not, have logic distributed over multiple functions and services, which with growth and agents and wrappers attached, can get more complex and costly. This is where Serverless monitoring comes in to help. But what is Serverless monitoring? Serverless monitoring allows developers to gain important insight on what happens during each execution and event, errors become more easily visible, and measuring resource consumption for each invocation is possible.

As developers, we would rather be writing code all day than doing anything else. Especially meetings or fighting production problems. Unfortunately, both are part of the job. All developers need to understand the basics of web performance monitoring. It won’t help you get out of meetings, but it will help prevent production fires and put them out faster. Although, I guess it might also help you avoid meetings about production problems.

Canonical livepatch is the service and the software that enables organizations to quickly patch vulnerabilities on the Ubuntu Linux kernels. Livepatch provides uninterrupted service while reducing fire drills during high and critical severity kernel vulnerabilities. It is a complex technology and the details can be confusing, so in this post we provide a high level introduction to Ubuntu Linux kernel livepatching and the processes around it.

When I transitioned from working in higher education to working for the city of Santa Monica in 2017, I was shocked to find a reliance on paper-based, manual processes. That’s not what you’d expect from a city government with a $40 million municipal fiber network providing ultrafast broadband. It got me thinking about our citizen experience and how we should improve it to provide secure, anytime, anywhere access to services for our 93,000 constituents.

ASP.NET Core is an open source web development framework that enables you to develop .NET applications on macOS, Linux, and Windows machines. The introduction of .NET Core in 2016 dramatically increased the number of ways to build and deploy .NET applications. This means that you need the ability to easily monitor application performance across a wide variety of platforms, such as Docker containers.

PostgreSQL is a popular open-source, object-relational database. As with any other data storage solution, capturing metrics is crucial for making sure your database is reliable, available, and performing optimally. This will help you dig deeper into database performance problems, do performance tuning, optimize queries and indexes, and make partitioning decisions. But that’s not all. You’ll also be able to set up alerts and plan for failures or upgrades.

DevOps is an essential part of software development in the modern IT world. However, as the application becomes more and more complex, managing infrastructure can become challenging. One of the essential aspects of driving such infrastructure is metrics collection and performance monitoring. There are plenty of tools available for monitoring a system or an infrastructure, but we are going to focus on, analyze, and look at the architecture of Prometheus.

The past week has been a turbulent time for Bitbucket Cloud's engineering and support teams as well as our customers. Some of you have expressed concern regarding our services’ performance and reliability in recent days. Fortunately, for the majority of Bitbucket users, our services have continued to perform smoothly. But given the number of developers who use Bitbucket daily, even a small percentage of our active users represents a lot of people.