Operations | Monitoring | ITSM | DevOps | Cloud

The duality of observability is controllability. Observability is the ability to infer the internal state of a "machine” from externally exposed signals. Controllability is the ability to control input to direct the internal state to the desired outcome. We need both in today's cloud native world. Quite often we find that observability is presented as the desired end state. Yet, in modern computing environments, this isn’t really true.

We are thrilled to let you know that Uptrends is now certified ISO 27001 compliant. The ISO (International Organization Standardization) sets security requirements that a company must meet before an accredited auditor can grant the certification. If you’re familiar with the certification process, you know that it takes a considerable amount of time and work; however, the benefits that it brings for our company and our clients are worth the effort. Let’s take a look.

In today’s post, we’ll learn what gRPC is, when you should reach for such a tool, and some of the pros and cons of using it. After going over an introduction of gRPC, we’ll dive right into a sample application where we’ll build an Elixir backend API powered by gRPC. Let’s jump right in!

As an IT leader, it’s important to step back, sometimes, and view what you can do better with your service desk. Because small issues and inefficiencies can easily add up to day-to-day chaos. In organizations where IT services are aligned with business objectives, they are more likely to make investments in new technologies like AI & ML. Periodic reviews will make sure that the alignment stays. Here we are going to look at some areas where putting efforts can yield significant result.

Today, we are excited to announce a huge step forward for Sysdig Monitor. We’re introducing the ability for our customers to use Sysdig to scale Prometheus monitoring to millions of metrics with long-term retention. The improvements we are releasing make Sysdig the first cloud-scale monitoring offering to deliver full Prometheus compatibility.

PromCat, short for Prometheus Catalog, is a resource catalog for enterprise-class Prometheus monitoring. Prometheus has been revolutionary in the way we monitor our cloud-native environments, attracting immense attention from the open-source community and making the amount of Prometheus monitoring resources explode. Now, there are so many resources available that it’s no longer easy to filter out the good ones and discard those that are poorly documented or obsolete.

Here's a curated list of “Must Read” books specific to the Incident Management space, suggested by folks from the SRE and DevOps community to help you understand what changed their perspective of software engineering as a role.

Grafana’s plugins are a quick and simple way to extend Grafana’s dashboard plugins and data sources.

“All code and no logging makes John a black box error-prone system.” Logging is a key aspect of monitoring, troubleshooting and debugging your code. Not only does it make your project’s underlying execution more transparent and intelligible, but also more accessible in its approach. In a company or a community setting, intelligent logging practices can help everyone to be on the same page about the status and the progress of the project.

Security information and event management, or SIEM, has become part of the vocabulary of every organization. SIEM solutions gather events from multiple systems and analyze them—both in real time and through historical data. SIEM costs—as cyber security costs in general—can be high, but there is a tradeoff if you opt for the FOSS route (free and open source solutions).