Operations | Monitoring | ITSM | DevOps | Cloud

Site Reliability Engineering has emerged as one of the most sought-after careers in tech, combining software engineering expertise with operational excellence. SRE engineers ensure that critical systems remain reliable, scalable, and performant while enabling rapid feature development. With the global SRE job market projected to grow by over 25% in 2025, skilled professionals in this field command competitive salaries and enjoy diverse career opportunities across industries.

A couple of weeks ago, our team returned from API World. We’ve officially had a few weeks to decompress and get back into the swing of things after an incredible time at API World 2025. Looking back, the experience was even more rewarding than I had imagined in my Pre-API World blog. This year was especially memorable for me, as I had the opportunity to attend my first tech conference and travel across the country for work. I’m still buzzing from everything I learned and the people I met.

Managing incidents manually isn’t realistic when their number keeps growing. That’s where automated incident response tools come in. They handle routine tasks so you can focus on actual problem-solving. In this blog, I’ve put together a list of the 9 best automated incident response tools for you. I looked at each one based on four key areas of the incident response process. This will help you see how they handle everything from start to finish.

When a system goes down, the impact isn’t just technical. It’s the people in the center of it who adapt, improvise, apply their judgment, and keep the business moving forward. I’ve worked in operations for more than 25 years, and one thing I’ve learned is that in any system, it’s the humans who are the truly resilient part.

When was the last time you really saw what your customers experience on your site? We're excited to introduce Session Replay, a new capability in our Internet Performance Monitoring (IPM) platform that lets you step directly into the user's journey. Session Replay is so much more than a platform upgrade. It’s an opportunity to understand, fix, and even prevent the issues that lead to churn, missed conversions, and frustrated users, all from their point of view.

Man-in-the-Middle (MITM) attacks remain one of the most dangerous cybersecurity threats. In these attacks, hackers secretly intercept and sometimes alter communication between two parties. Without proper encryption, sensitive data such as passwords, credit card details, and personal information becomes exposed. SSL/TLS certificates encrypt this communication, preventing unauthorized access. However, certificates can expire, become misconfigured, or become compromised, creating security gaps.

A SaaS team once spotted their first breach not in a SIEM dashboard, but in their AWS bill. Their compute costs spiked by 400% overnight. Turns out, an attacker had spun up dozens of high-powered instances for crypto mining. Logs eventually confirmed the intrusion, but the cost anomaly was the first signal that something was wrong. This incident isn’t unusual. Cloud costs often reflect consumption, but they can also reflect compromise.

It’s 3 AM. API latency just spiked from 200ms to 2s. Alerts are firing, and users are frustrated. You SSH into the first server: top, free -h, iostat — nothing unusual. On to the next host. And the next. That’s how most of us learned to debug. The tools worked, and we got good at using them. But as infrastructure became distributed and dynamic, this approach started to break down. Modern monitoring needs more than SSH and top. It needs unified telemetry.