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Latest Customer Stories

ServiceNow Monitoring in practice with SCOM: Case Study with Arup

Learn how Arup, the structural engineering company behind the Sydney Opera House, Changi Airport in Singapore, Hong Kong-Zhuhai-Macau Bridge in Greater China and more use SCOM to monitor their cloud-hosted ServiceNow instance with the Cookdown ServiceNow Monitoring Management Pack.

Web Performance Profiling: Nike.com

Google has long used website performance as a ranking criteria for search results. Despite the importance of page experience for SEO, many sites still suffer unacceptable load times. Poor performance is often a confluence of factors: slow time to first byte, hundreds of resource requests, and way too much JavaScript.

Marathon Oil Boosts Its ITSM and Asset Management Capabilities Significantly with Help from Ivanti and Partner NCSI

Since 1887, Marathon Oil Corporation has been a part of providing energy all over America. The company is a public petroleum and natural gas exploration and production enterprise headquartered in Houston, Texas. Pat Nichols, Senior IT Systems Analyst, has been along for the ride for more than 40 of Marathon Oil’s 133 years of operation. She has witnessed many of the ebbs and flows the company has gone through and led teams through them all.

Customer Chat: LifeSouth's Covid-19 Pivot

OpsRamp customer LifeSouth is a non-profit community blood bank based in Gainesville, Florida, and serving more than 100 hospitals in Alabama, Florida and Georgia. With 925 employees, LifeSouth has more than 30 donor centers, 55 blood mobiles and nearly 1,000 blood drives a month. Daniel Kerr, Configuration Management Engineer with LifeSouth Community Blood Centers, shared the current IT challenges and projects at his organization.

Achieving Major Efficiencies through Migration from OpenShift to Rancher

Sometimes technology partnerships are greater than the sum of their parts. That’s the case with two Swiss companies who have come together to deliver Kubernetes solutions to their customers. VSHN is Switzerland’s leading 24/7 cloud operations partner and first Kubernetes Certified Service Provider. amazee.io is an open source container hosting provider that offers flexible solutions built for speed, security and scalability.

Bringing Threat Intelligence to Security Playbooks - Recorded Future and Splunk Phantom

Recorded Future is a longtime Splunk integration partner. Recorded Future's integration with Splunk Phantom allows them to empower security operations center (SOC) analysts with automated, real-time threat intelligence to drive smarter, faster security decisions.

Nationwide Building Society: Ensuring Continuous Quality for DevOps Success

DevOps promised that we could deliver more, faster, and with confidence. But blockers to adoption and transformation can make those goals hard to achieve. From disjointed toolchains to a lack of predictability and visibility - persistent challenges can make DevOps success elusive and frustrating. Join us for a discussion with Rich Jordan, Test Engineering Manager at Nationwide Building Society, the world’s largest building society.

Terralogic, IT Service Provider, Avoids 'Citrix is Slow' Escalations

Terralogic is a USA based software and IT services company with expertise in IoT, Cloud, DevOps, Citrix, App development, Cybersecurity and more. They turned to Goliath because their Citrix Architects were spending too much time troubleshooting basic Citrix end-user experience issues around slow logons, applications failing to launch, and overall slow performance. They needed a solution that would enable their Level 1 Service Desk to resolve more issues on their own, avoiding escalations.

Partner Chat: Razor Technology

Ryan Rosenkaimer is Director of Operations at Razor Technology, a managed services provider (MSP) customer and partner of OpsRamp. Founded in 2004 and based in Philadelphia, Razor serves more than 300 clients in the greater Northeast and Mid-Atlantic regions. The company is using OpsRamp to deliver managed cloud services to its clients and also resells OpsRamp as a service.