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Smarter CPU Testing - How to Benchmark Kaby Lake & Haswell Memory Latency

Modern CPUs are complex beasts with billions of transistors. This complexity in hardware brings indeterminacy even in simple software algorithms. Let’s benchmark a simple list traversal. Does the average node access latency correspond to say, a CPU cache latency? Let’s test it! Here we benchmark access latency for lists with a different number of nodes. All the lists are contiguous in memory, traversed sequentially, and have a 4 KB padding between the next pointers.

The "Rigged Lottery" - Why IT Surveys Hold EUC Leaders Back

This article originally appeared in VentureBeat. “I feel like my job performance is based on a rigged lottery.” That’s what the Director of End User Computing at a large European bank told me two weeks ago. Every quarter, her company runs an NPS-style survey asking employees about their IT Experience. If you work in a corporate setting, you’ve probably seen these questionnaires before.

How Windows 11 Could Impact User Experience

If you’ve been following recent tech news, you’ll know that Windows 11 is one of the hottest topics right now. Most of the conversation has been focused on users of the Home version, as Microsoft tries to get the average consumer excited with hot new features and a fresh look. But what about enterprise users who won’t have a choice in whether they upgrade or not? How are they going to feel about Windows 11?

Extracting Value with Experience Data: A Nonprofit's Story

Leading an IT team often involves a careful balancing act between two priorities. On one hand, IT leaders must have an eye for innovation in order to keep up with rapidly changing environments. Meanwhile, there’s the constant pressure to reduce technological costs and ensure that IT is driving real value for the business. Within a nonprofit organization, managing these two priorities becomes an even more delicate process.

Return to Office: the Vital Role of IT

18 months later, organizations around the globe are slowly but surely starting to welcome their employees back to the office – or at least thinking about it. But this is not a “back to normal” kind of thing. Most will recognize that something’s different this time around. Firstly, there is no clear one-size-fits-all return-to-office strategy.

How Much Does a Digital Experience Leader Make in IT?

Have you ever tried to search for a leadership position in IT that’s dedicated exclusively to employee experience, sometimes listed as end user experience or Digital Employee Experience (DEX)? I’m not talking about a CXO (Chief Experience Officer) role outside of IT—that position is usually advertised for customer experience or employee communications and human resources. I’m talking strictly enterprise IT.

Cleaning House - How One IT Team Saved $1.8M on SaaS Licensing

I recently spoke to the IT Director and Head of End User Computing at a leading healthcare company who implemented Salesforce globally across their entire employee user base 9 months ago (before later becoming a Nexthink customer). She told me their Salesforce licensing model was similar to others you’ll see in market: a set of base licenses and then selected add-ons based on employee roles – with some at no charge and others priced ala carte. Her problem? License metering.