The Configuration Management Database (CMDB) has always been a tricky beast to tame, despite having a longstanding presence in enterprise IT. Originally implemented to help track and manage ever-changing IT assets, the CMDB has a checkered past but is finally ready to shed its bad reputation thanks to new technology.
We are excited to share that Resolve has been named a Strong Performer in “The Forrester Wave™: Infrastructure Automation Platforms, Q3 2020.” This report evaluates how the 13 most significant infrastructure automation platform providers measure up and helps infrastructure and operations professionals select the right solution for their needs.
There’s next to nothing in the world that hasn’t been impacted by COVID-19. We’ve now reached the stage of the pandemic where we’re evaluating the effect on every part of our lives. Over the last few weeks, I’ve spent a lot of time speaking with IT leaders and reflecting on how the business technology landscape has been shifting.
In recent years, digital transformation projects have dominated the tech priorities of most IT departments – and rightfully so given that they are tasked with ensuring their organizations stay relevant in a fast-changing world where customer expectations are soaring, and agility is everything. However, the COVID-19 pandemic has thrown a curveball to businesses around the globe.
So much of the digital transformation conversation is naturally focused on technology, but technology alone isn’t transforming any business. The rest of the story depends on the people and evolving the culture to drive adoption, champion benefits, and advocate for wider acceptance. Driving change organizationally to implement wide-scale IT automation and AIOps starts with developing the right message.
In today’s digital world, a business’ success is inextricably tied to its ability to meet customer demands and rising expectations for quality, performance, responsiveness, and innovation. Digital transformation is no longer an optional add-on to help an organization stand out in a saturated market. It is a necessity for businesses hoping to keep up with fierce competition.
AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?
Managing IT infrastructure today can feel like a game of Tetris. Operations staff are constantly managing the addition of new pieces, trying to quickly determine how to best position them while the clock is ticking before the next round drops. Ultimately, decisions made early on impact what comes later and vice versa.
Imagine you’ve flown into an unfamiliar city. You may have no idea how to get to your hotel or where to grab lunch. But no worries, right? You just open up your trusty Google Maps, and instantly you know where to go and what’s available along the way. Google Maps even warns you about traffic conditions, so you can steer clear of trouble. Now compare that situation to managing your hybrid IT environment.
The world of IT is changing and altering the face of the workforce. New technologies, like AI, cloud and IoT, have morphed IT infrastructure into an extremely complex beast and, in doing so, have impacted the work of those who manage it. Meanwhile the European Commission estimates there will be a shortage of 756,000 skilled IT workers by next year.
