Metrics, Logs and Traces are often referred to as The Three Pillars of “Observability“. The term observability has been used in control theory to refer to how the state of a system can be inferred from the system’s external outputs. Applied to IT, observability is how the current state of an application can be assessed based on the data it generates. Applications and the IT components they use provide outputs in the form of metrics, events, logs and traces (MELT).

Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Alerting ensures that help desks, administrators and IT Ops teams know about issues, or impeding issues and handle communications and remediation rapidly.

Our latest release, eG Enterprise v7.2 has added a number of enhancements to our leading logon simulators. A large number of our Citrix customers rely on this popular tool to actively test and benchmark the speed and success of logons repeatedly even when no real users are accessing systems.

I’m delighted to be able to share that the v7.2 release of eG Enterprise has added a number of significant enhancements to extend or support for GPUs in the datacenter and cloud. New GPU Monitoring Capabilities in eG Enterprise v7.2 include.

eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are sponsoring the IGEL DISRUPT End User Computing (EUC) Forum taking place in Nashville, April 3-5, 2023. DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud. To explore the agenda for the DISRUPT23 Nashville, click here.

In an article a few months ago, my colleague covered the functionality within eG Enterprise that ensures secure and traceable audit trails for both users and admins of eG Enterprise allowing automated auditing and reporting for regulatory compliance and security, see Auditing Capabilities in IT Monitoring Tools | eG Innovations. Today, I will follow from this article and cover how eG Enterprise also controls and audits the execution of Remote Control Actions and scripts.

One-click dashboard templates are among a number of tools available within eG Enterprise to allow organizations to rapidly set up targeted and bespoke views for a wide range of audiences across their organizations, whilst avoid the costs and inconsistencies of building and maintaining many individual dashboards.

Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. These articles covered detecting cloud outages long before Microsoft confirmed them and provided details of symptoms we saw. You can read these articles about a September 2022 outage and another in January 2023.

Citrix for Linux VDI and DaaS options allow organizations to deploy Linux digital workspaces and Linux applications that can then be accessed by end-users from Linux or non-Linux endpoints. This allows organizations to deploy applications optimized for Linux OSs to users using mobile, Mac, Windows, and BYOD (Bring Your Own Device) endpoints as well as those using native Linux.

Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. It has been reported that a Java application is very flaky in terms of memory issues.