Operations | Monitoring | ITSM | DevOps | Cloud

Torq Achieves 800% Revenue Growth and 10x Customer Growth Across 2022, and 1,000,000+ Daily Security Automations

Torq, the security automation leader, today announced 800% revenue growth and 10X customer growth in its second year of operation in 2022, and hitting the milestone of 1,000,000+ daily security automations. Torq also announced the Torq Advisory Board featuring global cybersecurity visionaries, and the appointment of Paulo Veloso, Vice President of Sales, Americas. Recently, Torq has also released critical industry-leading capabilities with the introduction of Parallel Execution and Torq Insights.

Guest blog post: Don't use your distro's package manager

I have stopped using my Linux distro’s package manager, and you should, too. Maybe I should clarify that. I don’t install software with my distro’s package manager any more. I still upgrade my system. I became influenced by a few different factors. Top among these is something required in certain industries called a change advisory board or committee.

Jack Henry Incorporates BubbleUp and Honeycomb's New Service Map to Quickly Debug Issues and Get Ahead of Customer Latency

Not long ago, we announced the launch of Honeycomb’s Service Map, a new feature that gives users the ability to get an overall, filterable view of their system and how everything is connected, along with some exciting new enhancements to BubbleUp. What’s the story behind these changes? They make it even easier for developers to zero-in on issues, even when they are hidden in billions of lines of code.

Why Performance And Cost Are Two Sides Of A Coin

In the SaaS world, it’s an accepted fact that engineering teams care most about performance, while finance teams primarily care about costs. The rift between the two teams is so large it caused the birth of a whole new SaaS company department — FinOps — to help them work together. This division of goals often leads executives to wonder which path the company should take.

Applying Lessons Learned from Baking Pizza to Kubernetes Observability

Baking a delicious pizza in a wood-fired oven requires a combination of skill, experience and the right tools. The same is true for achieving optimal observability in a Kubernetes environment. In this post, we'll explore some of the lessons learned from baking pizza in a wood-fired oven and apply them to the world of Kubernetes observability.

20 Critical Business Metrics for MSPs

When you’re operating heads-down on your business, it can be easy to get caught up in the grind and lose sight of whether you’re focusing on the top things that truly matter. Tracking the right metrics can help keep you focused and alert you to what needs calibrating and how urgently. There’s no lack of possible metrics and KPIs (Brightgauge shares 70 here), but to help you stay focused, let’s step back and review the top 20 critical business metrics for MSPs.

Getting Started with Cribl Stream: Your First Hundred Days

Congratulations, you’ve worked hard to get Cribl Stream into your technology stack. Buying a new tool is a non-trivial task, so be sure to pat yourself on the back. Now the work starts: You have to deploy Stream and get full value to justify the cost. It’s critical to get started with the right plan to accelerate delivery and maximize the value of Stream. I’m going to start by sharing some ideas about how to get started with Cribl Stream in your first hundred days.

ITIL vs. ITSM - What's the difference?

Companies depend on IT services to support their business operations, and to meet the demands of their customers. ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management) are frameworks to help organizations manage their IT services. While these two do have elements in common, they also have important differences. ITIL is a set of best practices for IT service management which emphasizes the alignment of IT with the needs of the business.

Thousands of Insights at a Glance With Coralogix Alert Map

An effective alerting strategy is the difference between reacting to an outage and stopping it before it starts. That’s why at Coralogix, we’re constantly releasing new features that redefine how alerts are consumed, to enable teams to push their ambitions even further, release with confidence, and tackle issues proactively. Alerts Map is now an indispensable tool for that mission.