Operations | Monitoring | ITSM | DevOps | Cloud

Using Technology to Grow and Enhance Your Business

Every business owner wants to grow to some degree. You may or may not have dreams of changing the world with your entrepreneurship, but even if you happily run a modest local business and mostly want to keep things the same, you need to be able to grow to keep up with new challenges, industry shifts, and higher costs of living. Technology can be a great tool in achieving that growth.

5 Best Practices of Network Security Monitoring

According to Accenture’s “State of Cybersecurity Resilience 2021” report, security attacks have increased 31% from 2021 to 2022. This statistic shows that organizations are not ready with a robust security plan and lack continuous network monitoring, resulting in security loopholes. Efficient network infrastructure is crucial for the success of your enterprise.

Backup Deduplication: Overview for MSPs and IT

Backups are needed for everything from restoring a lost or damaged file to completing an entire disaster recovery. Data backups require a lot of storage space, which takes up more resources and drives costs up. To make the most of this storage, businesses need to optimize their data backups. Fortunately, backup deduplication can help reduce the overall load on data storage and provide other benefits.

SaaS Customer Support Best Practices in 2025

No matter how well-developed your product is, it’s likely that a customer will have questions at some point during the process. When they do, it’s helpful in many ways for them to be greeted by an efficient and effective customer support team. Understanding what makes for exceptional SaaS customer support and how to implement it can significantly improve your company’s performance.

Ultimate guide for Helpdesk Management System

Businesses rely on customers. That is a simple truth. Even as organizations develop products and offer multiple services, they look for customers who buy what they sell. For, without the revenue generated by this transaction, how would they grow and develop more products to sell? You could say that customers fulfill a fundamental need for businesses to thrive and flourish. However, as they grow and the number of customers increases, managing them and their expectations can become challenging.

How to monitor Vault with Google Cloud Platform

Monitor Vault in Google Cloud Platform with the Google Ops Agent. The Ops Agent is available on GitHub, and makes it easy to collect and ship telemetry from dozens of sources directly to your Google Cloud Platform. You can check it out here! Below are steps to get up and running quickly with observIQ’s Google Cloud Platform integrations, and monitor metrics and logs from Vault in your Google Cloud Platform.

August Monthly Product Update - InfluxDB Native Collectors, Improved Tasks, CLI Onboarding, and a New OSS Distribution

We love to write and ship code to help developers bring their ideas and projects to life. That’s why we’re constantly working on improving our product in sync with developer needs to ensure their happiness and accelerate Time To Awesome. This month is special. We have many features that we think you will love when onboarding or continuing to use InfluxDB. We launched Native Data Collectors this month.

4 Tips With Qovery To Reduce Your Cloud Costs

While the cloud offers significant benefits compared to traditional on-premise infrastructure, its inherent elasticity and scalability lead to uncontrolled costs. Cloud costs can be opaque and difficult to analyze — and without some system of identifying the source of costs and how to manage them — they can quickly undermine your profit margins. Since Qovery makes it easy to create on-demand environments, it can drastically grow your cloud costs.

What is a "service" in a microservices architecture?

The past ten years marked a significant change in how software teams build and deploy applications. We moved away from bulky, slow, monolithic applications toward lightweight, scalable, distributed service-based applications. Meanwhile, tools like Docker, Kubernetes, and other container platforms helped accelerate this process. Despite this sudden growth, a fundamental question remains: what exactly is a service, and how does it fit into a microservice architecture?