Operations | Monitoring | ITSM | DevOps | Cloud

Ask Miss O11y: Not Your Aunt's Tracing

Dear Miss O11y, How is modern observability using tracing, such as Honeycomb, different from the previous distributed tracing software I'm familiar with, like Dapper, at my company? I haven't really been able to wrap my head around Dapper. Does "advanced" observability mean that it's even more complicated than Dapper is? Auntie Alphabet.

Adding Mac Support, Part 3: Alphabet Soup

One difficult part of taking on a new role, especially a technical one, is learning all the jargon. Listening in on a conversation among specialists in any field you’re not intimately familiar with can be highly confounding. It sounds like they’re speaking English. At least some of the words are English, but you’ve never heard them put together in that particular order before. I heard someone mention SMB and SME? Is that a Small to Medium Business or Small/Mid-sized Enterprise?

Effective Dashboards to Jump Start Your IT Monitoring Initiatives

Earlier this year ‘MIT Center For Information Systems Research’ released a new research report on effectively using dashboards to jump-start your digital transformation initiatives. The research team found that companies with top quartile dashboard effectiveness significantly outperformed bottom-quartile companies on internal and external measures of performance. The topics discussed in this report apply well to IT monitoring initiatives as well.

Code quality metrics: How to evaluate and improve your code

High-quality code is efficient and reliable, runs well without bugs, and meets user needs. It can cope with errors or unusual conditions. It is also easy to understand, maintain, and expand with new features. Additionally, its portability means that it can run on as many machines as reasonably possible. Development teams work with codebases that are constantly changing. They add, delete, and modify existing code to improve speed or implement new features.

Whiskey and Wisdom: Justifying AIOps

Whiskey and Wisdom is a monthly executive-only forum where IT Operations leaders can network independently and discuss high-level AI operations and IT Ops strategies with their industry peers. In our most recent session, the discussion was around justifying AIOps—proving the value the technology brings to the table.

Civo Update - May 2022

In April, we made Civo Academy publicly available for all. This was a pivotal step to put developers first so anyone with an interest can learn everything they need to know to create and maintain their Kubernetes environment. We also released a new report called "The Cost of Cloud", a white paper looking into the complexity of cloud costs for businesses and alternatives beyond the hyperscalers.