Operations | Monitoring | ITSM | DevOps | Cloud

Enterprise Alert Alarm Center. A NOC's best friend.

Over time, Enterprise Alert continues to grow and more and more teams are starting to benefit from Enterprise Alert’s reliable alerting. As part of this process, Enterprise Alert almost always becomes a central component of the NOC and has practically trained the NOC admins. For this reason, here in support we rarely have the pleasure of presenting the features of our alarm center.

New Event Source - Website Monitoring

Enterprise Alert is constantly evolving to provide our customers with new ways to implement event sources and use new features. With version 9, several new features have been implemented that make it easier for customers to create alerts for specific processes and events. These include the new “Website Monitoring” event source.

Self-Service for Teams in Enterprise Alert

A few days ago I had an insightful conversation with one of our customers who inspired me to write this blog. He, like so many other customers, was facing the problem that his Enterprise Alert management overhead was increasing with each new team he added, as he had been managing resources such as event sources, notification channels and alert policies for the new teams as well. His question to us, therefore, was whether he could not also put these management tasks in the hands of the teams.

How government can meet the rising demand for digital services

The pandemic has undoubtedly accelerated digital transformation for organizations of all sizes and across all sectors. With that change, Canadians’ expectations for streamlined, simple digital services are shifting, too. Citizens are now looking for consumer-grade experiences from government. With demand for digital experiences increasing across all generations of Canadians, government has an opportunity to streamline their services for the digital age.

Introduction to K3s

Whether you’re new to the cloud native space or an accomplished practitioner, you’re probably aware that there are many Kubernetes distributions to choose from. Maybe you’ve heard about the challenges of getting up and running with Kubernetes. Guess what? It doesn’t have to be hard. This blog provides an introduction to K3s, a lightweight CNCF-certified Kubernetes distribution. We’ll look at what makes K3s different from other Kubernetes distributions.

Introducing Kubewarden, an Open Source Policy Engine

Security has always been a wide and complex topic. A recent survey from StackRox about the state of containers and Kubernetes security provides some interesting data on these topics. In this blog post, I’ll dive into some of the findings in that survey and introduce you to Kubewarden, an open source policy engine. A staggering 66 percent of the survey participants do not feel confident enough in the security measures they have in place.

Too Many Wrong Alerts Can Hurt Your Business

As the famed psychologist Abraham Maslow once said, “If all you have is a hammer, everything looks like a nail.” Because IT management systems make it simple and easy to create alerts for all kinds of events and conditions, the temptation may be to create alerts for all of them. This can be problematic for a variety of reasons, though two stand out in particular.

Automation for the (Cost-Savings) Win!

The experienced IT professional is no stranger to the term “automation.” However, many don’t fully grasp the potential this word presents to IT processes, including the fast-growing realm of intelligent automation. But before you start looking to automation to help rein in costs, it’s important to develop an automation strategy that best fits the needs of your organization. This article explores the three key areas in which to start when building your automation framework.