Operations | Monitoring | ITSM | DevOps | Cloud

As you may have already discovered (or will soon encounter), many vendors that offer uptime monitoring solutions charge a setup fee. But instead of seeing this as a legitimate cost, you should view it as stop sign. There are three reasons why.

As modern software systems become increasingly distributed, interconnected, and complex, ensuring production reliability and performance is becoming harder and more stressful. Seemingly nondescript changes to our infrastructure or application can have massive impacts on system uptime, health, and performance, all while the cost of production incidents continues to grow.

What support do developers need at large enterprises to be productive? We often fall into the trap of evaluating coders on output, maybe even innate talent. We think that the best way to build secure and efficient software is to hire 10X developers, and get out of their way. But even if the individuals have massive intellectual firepower, operational work grows like entropy in the system.

It’s official, summer is over. So grab yourself a pumpkin-spiced food item of choice and check out what the Sentry team has been up to this past month. From introducing new features, product improvements, and integrations, we can objectively say we made Sentry at least a smidge better this month. Keep reading to see how the latest developments can make your debugging experience less painful.

CloudWatch can be a great start for monitoring your AWS environments, but it has some limitations in terms of granularity, customization, alerting, and integration with third-party tools. In this article, learn all the ways that Kentik can supercharge your AWS performance monitoring.

I recently recorded a Lightboard presentation on securing open source software dependencies in the public cloud. This blog summarises, and expands upon, some of the key elements from that presentation: I think about this topic through two lenses: software supply chains and updating software dependencies while maintaining stability.

Using Grafana Cloud to manage and monitor even your most sensitive data from your AWS services just got easier. If your organization’s workloads are hosted in AWS and you are using a Grafana Cloud instance that’s also hosted in AWS, you can now use AWS PrivateLink to establish a secure connection between your virtual private cloud (VPC) network and Grafana Cloud for all your data.

You may be ready to make the move to Grafana Cloud, but securely querying private data has been a blocker. If you wanted to query a network-secured data source like a MySQL database or an Elasticsearch cluster that is hosted in an on-premises private network or a Virtual Private Cloud (VPC), you needed to open your network to inbound queries from a range of IP addresses.

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strives to deliver superior customer experience at every level. Any resilient customer experience (CX) team knows that in order to create superior customer experiences, listening is the first step. This is made apparent when you consider that 73% percent of customers expect companies to have a firm grasp on their unique needs and expectations.

Understanding system performance is critical for gaining a competitive advantage. Telemetry provides deeper insights into the system, helping business owners make better decisions. This article take a comprehensive look at the topic of telemetry. We’ll look at its functionality and telemetry types. We’ll also look at all the things telemetry data can help you with — plus the challenges companies with telemetry systems might face.