Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

What is Network Visualization & How Network Monitoring Facilitates It

Tired of endless data and complex graphs? Learn what network visualization is and how network monitoring helps you achieve it to visualize your network. Networks are the backbone of business operations, connecting everything from data centers and office branches to cloud services and remote workers. As these networks grow increasingly complex, managing, maintaining and understanding the various flows of traffic in larger networks becomes a significant challenge for many companies.

How to Send Python Logs to Loggly

Logging in a Python application is straightforward. When you have good logs, you have better visibility into application health. You can monitor performance and track user activity. You’re better equipped to debug errors. Life is good. The challenges come when your application grows more complex. Perhaps your Python code is part of a broader application, or you have services distributed across multiple machines or clouds.

Observability Dilemma: To SaaS or Not to SaaS? That is the Question!

In the ever-evolving IT landscape, the Observability Dilemma casts a strategic shadow: To SaaS or not to SaaS, a question being dealt with by many IT professionals today. As organizations grapple with the complexities of maintaining system health and performance, navigating change while staying secure, choosing between the allure of cloud-based services and the on-premises sanctuary becomes pivotal.

Confidently Shifting from Logs-centric to a Unified Trace-first Approach: Ritchie Bros. Journey to Modern Observability

Transitioning from a monolithic system to a cloud-native microservices environment, Ritchie Bros. sought to modernize their observability infrastructure to support the transition and fuel future growth. Ritchie Bros. has been a pioneering force in the auctioneering market for nearly 70 years, charting remarkable growth through a strategic mix of organic expansion and acquisitions.

What's the Difference Between a Help Desk and a Service Desk?

The differences between a help desk and a service desk might have once seemed clear. But over the years, plenty of things have changed – especially with the arrival of new technologies that have impacted how users and customers receive support. Let's compare help desk vs. service desk models and examine how this ongoing evolution has played out. One area where the distinctions between a help desk and a service desk are apparent comes when discussing IT Service Management (ITSM) solutions.

Building a multi-platform on-call mobile app

A significant part of being on-call is the ability to respond to pages and handle escalations on the go. In the early stages of developing incident.io On-call, we considered whether a Minimum Viable Product (MVP) could rely solely on SMS and phone calls. However, we quickly realized that a fully featured mobile app was going to be essential to the on-call experience. This led us to the question: how should we build this mobile app?

Top 10 Best Monitoring Tools for IT Infrastructure in 2024

Efficient monitoring tools are crucial for maintaining the performance, security, and reliability of your infrastructure. This comprehensive guide covers the top 10 best monitoring tools for IT infrastructure, offering insights into their features, benefits, and use cases. We'll also provide a monitoring tools list and examples to help you choose the best solutions for your needs.

Solutions to Common API Issues With Megaport

With automation pervading the networking world in recent years, APIs have become standard for software and IT specialists. While the jury is out on the exact number of public APIs offered today, all estimates point to their massive (and ever-growing) popularity. Megaport is one of the many thousands of vendors that provides public API access to all our services, enabling our customers to automate and streamline their deployments.

Lightrun Product Updates : H1 2024

Throughout the first half of 2024, Lightrun has focused on developing a range of solutions and improvements aimed at enhancing developer observability and live debugging. These advancements help organizations significantly reduce their MTTR for complex issues while boosting developer productivity. Read more below the main new features as well as the key product enhancements that were released in H1 of 2024!