Being a Managed Security Service Provider (MSSP) or delivering a Managed Detection and Response (MDR) service is hard. You’re doing the jobs that are so hard that large swaths of organizations turn to you to handle those complex jobs for them. MSSP/MDR tech stacks are dynamic and highly customized, allowing for competitive offerings at competitive prices.

Apache Spark, a framework for parallel distributed data processing, has become a popular choice for building streaming applications, data lake houses and big data extract-transform-load data processing (ETL). It is horizontally scalable, fault-tolerant, and performs well at high scale.

The move to software-defined wide area networks (SD-WAN) is happening rapidly, and on a large scale. However, many network operations teams are struggling to contend with the monitoring implications of these technologies. In this post, I’ll outline the visibility gaps posed by SD-WAN, and I’ll detail how DX NetOps by Broadcom addresses these gaps.

By running performance tests continuously and automatically, you can identify and correct performance regressions as they occur. One way to do this is by integrating performance testing into your development process. In this step-by-step post, we explore how to do just that, using Grafana k6 and GitHub Actions. k6 is an open source load testing tool to test the performance of APIs, microservices, and websites.

As technology evolves, so does the language we use to describe it. Not surprisingly, IT operations have evolved dramatically since 2016. Given these changes and enhancements in artificial intelligence, the industry is overdue for an updated definition of AIOps platforms. AIOps isn’t going away, but we are changing some ways we talk about it. In the Gartner Hype Cycle for ITSM, 2024, Gartner announced new phrasing to describe the technology used in event management.

This guide goes into the fundamentals, practical applications and tips & tricks of using OpenTelemetry (OTel) to monitor your Next.js application. OpenTelemetry is gaining (a lot) of momentum outside of its historical niche of distributed, micro services based application stacks. But, as it turns out you can just as well use it for more traditional, three tiered, web applications and it comes with a host of benefits.

SLA compliance in IT is essential for keeping operations smooth and meeting customer expectations. It ensures service levels are consistently upheld, fostering trust and satisfaction. But what exactly are thy? How do we need to understand them within the IT world? When it comes to IT, keeping your promises isn't just good manners—it's crucial. That's where SLA (Service Level Agreement) compliance steps in.

When planning a migration from Heroku to AWS, it’s essential to grasp the complexities inherent in transitioning from a managed Platform as a Service (PaaS) like Heroku to the intricacies of Infrastructure as a Service (IaaS) provided by AWS. This shift demands not just an adaptation to a different architectural framework but also a strategic approach to overcome operational and technical challenges that can significantly affect both performance and cost efficiency.

Businesses are increasingly interested in cloud economics. For instance, what are the financial implications of moving to the cloud versus staying on-premises? And what’s the best strategy for optimizing cloud consumption to get the best value from cloud resources? In this guide, we’ll look at some of the key concepts of economics in cloud computing, and how your business can leverage cloud cost intelligence to maximize the value of your cloud investment.