When major IT incidents occur, AI can deliver speed and transparency
The recent Cloudflare outage served as a stark reminder of how fragile the global digital ecosystem can be due to a single point of failure. In a matter of minutes, thousands of websites that rely on Cloudflare’s CDN, from Fortune 500 brands to SaaS platforms and consumer apps, went offline for hours. The business impacts were severe, with Shopify alone suffering over $4 million in losses while downstream merchant impacts potentially exceeded $170 million.