Operations | Monitoring | ITSM | DevOps | Cloud

Wind River Achieves Prestigious Service Capability & Performance Standards Certification

Wind River has earned certification under the prestigious Service Capability & Performance (SCP) Standards. This certification recognizes Wind River Customer Support, part of Wind River Studio, for delivering top-quality service and support by continually meeting a stringent set of performance factors that represent best practices in the industry.
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Follow the engineer: what DevOps teams can teach businesses about agility and efficiency

The pandemic threw out the rulebook on work. And we're still slowly writing a new one. Over the past year and a half, companies have been forced to rethink their processes to accommodate lockdown restrictions and the seismic shift in work they triggered. Remote working rendered old systems obsolete and companies are figuring out how to adapt them.
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The Principles of DevSecOps

As a Solution Architect here at xMatters, an Everbridge Company, and through my 30-year career in the IT industry, I've seen many frameworks offering bold new ideas. CMMI, ITIL, Prince 2, Agile, Scrum, and most recently, DevOps. These frameworks come and go, offering huge improvements in the way we deliver and manage our IT capabilities, but never lasting long enough to act on those promises. That's not to say they haven't made a marked difference in the IT space, or that they haven't been hugely impactful for organizations around the globe. They become launching off points for a new framework, and now there's a new term that's appeared, DevSecOps.

The 5 Biggest Internet Of Things (IoT) Trends In 2022

The Internet of Things (IoT) is a term that describes the increasingly sophisticated ecosystems of online, connected devices we share our world with. The slightly odd name refers to the fact that the first iteration of the internet was simply a network of connected computers. As the internet grew, phones, office equipment like printers and scanners, and industrial machinery were added to the internet.

The 5 main reasons why startups leave Heroku for AWS

Heroku is a cloud-based platform that helps companies build, deliver, monitor, and scale applications with high velocity. Heroku's popularity is due to its simplicity, usability, elegance, and focus on the developer experience. Developers find Heroku helpful as they can get their application ready and running with only minimal focus on configuring infrastructure. Heroku scores on easiness in architecting apps, deploying them to flexible cloud infrastructure, and scaling them as required.

Top 5 SCOM issues and how to solve them

Many organizations aspire to a world where everything is in the cloud. But, in reality most IT enterprises still rely on traditional on-prem monitoring technologies. As a market-leading monitoring tool, SCOM is ideally placed for the job; monitoring both on-prem workloads or workloads that link up to the cloud. So, as SCOM is central to most companies’ monitoring, it is essential you understand how to be successful with SCOM!

Project Management Vs. Service Management

Understanding the relationship between Service Management and Project Management is a topic of interest for many people because, at first glance, both techniques appear to be competing for the same workspace in many organizations. They are critical practices for every business to develop and prosper. So, although project management and service management may sound similar, there are several key distinctions between the two concepts.

How We Work as a Technical Writing Team at Mattermost

In a recent blog post, I introduced the tech stack our Mattermost Technical Writing team uses every day to build, contribute to, improve, and maintain the Mattermost product documentation at docs.mattermost.com. Building on this knowledge, I’d like to share more about how we work as a writing team, the branching strategies we’ve learned to adopt, and the review workflows every documentation contribution goes through before being merged into the codebase.