When you think about making your service reliable, what standards and benchmarks are most important? The availability of services? Consistently fast responses? Accurate data? Prioritizing critical and common use cases? These are all important and deserve some focus, but today we’ll put the spotlight on an often overlooked pillar: security. ‍ Cybersecurity incidents can be the most devastating types of incident for your organization.

At Squadcast, we advocate for the principles of Site Reliability Engineering (SRE), which emphasize the critical importance of automating routine tasks to boost efficiency in Incident Management. We're aiding organizations in implementing these principles with one of our newest features: 'Workflows'. Workflows has been designed to automate manual facets of your Incident lifecycle, all while ensuring human-in-the-loop execution for critical decisions.

Common Prometheus pitfalls and ways to handle them.

With this guide, empower your SRE team to achieve enhanced alert remediation and incident management.

How can Stakeholders like CEO (Chief Executive Officer), CTO (Chief Technology Officer), COO (Chief Operating Officer), other business units like Sales, Support etc. be kept in the loop while managing a critical incident?

What are OpenTelemetry, and OpenCensus and how to migrate from OpenCensus to OpenTelemetry.

The Securities and Exchanges Commission published new rules for SEC registrants around disclosing incident details and response policies. Compliance with these new rules should be top of mind for any company – even if your org hasn’t hit the milestone of registering with the SEC, you should be prepared to be compliant when you take that step. ‍

A comprehensive guide to downsampling metrics data in Prometheus with alternate robust solutions.

Site Reliability Engineers (SREs) play a vital role in ensuring the stability and performance of web services and are key in incident management. One of the core skills SREs need is the ability to conduct effective Root Cause Analysis (RCA) when issues arise. This guide is about how to improve your RCA skills for more effective post-incident analysis.Let's dive in.🔖 What is Prometheus Alertmanager? Read here!

Observability is often a misunderstood and misused term. It has come to mean nothing and everything at this point. Read more on how Observability can be viewed from the lens of a Radar and a Black Box.