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Observability Pillars: Exploring Logs, Metrics and Traces

The ability to measure the internal states of a system by examining its outputs is called Observability. A system becomes 'observable' when it is possible to estimate the current state using only information from outputs, namely sensor data. You can use the data from Observability to identify and troubleshoot problems, optimize performance, and improve security. In the next few sections, we'll take a closer look at the three pillars of Observability: Metrics, Logs, and Traces.

Unveiling Past Incidents: Accelerating Incident Resolution with Historical Context

Having the context of how similar issues were handled in the past can be invaluable. It can help incident responders grasp the nature of recurring problems, their causes, and effective solutions that have worked in the past. Introducing Squadcast’s Past Incidents feature that assists incident responders by presenting them with a list of similar past incidents related to the same service they are currently investigating.

Product Spotlight: Enhancing Incident Resolution with Blameless' Microsoft Teams Integration

In today's fast-paced digital landscape, swiftly responding to incidents is paramount for engineering teams. Downtime is not just costly; it can tarnish your organization's reputation. The pressure felt by engineering operations, DevOps, and SRE leaders to architect and run an effective incident response process is immense. Fortunately, over the last several years, effective engineering organizations have developed a standard toolkit for running a good incident response process.
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Status Pages 101: Everything You Need to Know About Status Pages

Status Pages are critical for effective Incident Management. Just as an ill-structured On-Call Schedule can wreak havoc, ineffective Status Pages can leave customers and stakeholders, adrift, underscoring the need for a meticulous approach. Here are two, Matsuri Japon, a Non-Profit Organization and Sport1, a premier live-stream sports content platform, both integrate Squadcast Status Pages to enhance their incident response strategies discreetly. You may read about them later. Crafting these Status Pages demands precision, offering dynamic updates and collaboration.

The Ultimate Guide to DORA Metrics for DevOps

In the world of software delivery, organizations are under constant pressure to improve their performance and deliver high-quality software to their customers. One effective way to measure and optimize software delivery performance is to use the DORA (DevOps Research and Assessment) metrics. DORA metrics, developed by a renowned research team at DORA, provide valuable insights into the effectiveness of an organization's software delivery processes.

Top 5 Resiliency Trends of 2023

In today’s world, resilience is no longer a conditioned desire or methodology to try but has become a necessity for sustained success in software development and IT operations. As DevOps and Agile teams keep moving forward to cross boundaries, come up with new methodologies, and drive innovation, it is now important to have the ability to quickly recover from failures, adapt to changing conditions, and maintain high performance under pressure.

Implementing Zero Trust: A Practical Guide

According to the Harvard Business Review, 2022 saw more than 83% of businesses experiencing multiple data breaches. Ransomware attacks, in particular, were up 13%. With cyber security being such a hot topic for business owners, it’s no surprise implementing a zero trust policy has become so important. In this guide, we’ll cover how to implement zero trust and why it’s important for your business to do so. Let’s get started.

Mastering Incident Resolution: Process and Best Practices

For DevOps and IT teams, incident resolution is an important aspect of predicting, resolving, and documenting service disruptions. It refers to the part of the incident management process where responders restore the service to functioning. Modern technology has come a long way, but it’s not without flaws. When businesses suffer from cyber-attacks, system crashes, and network outages, it impacts the organization on many levels.