Operations | Monitoring | ITSM | DevOps | Cloud

For developers, understanding the performance of shipped code is crucial. Through the last decade, a tablestake function in software monitoring and observability solutions has been to save and track app metrics. Engineers love tools that get out of your way and just work, and the appeal of today’s best-in-class application performance monitoring (APM) suites lies in a seamless day zero experience with drop-in agent installs, button click integrations, and immediate metrics collection.

In this post, we’ll be taking a closer look at Home Assistant, an open source platform for connecting your smart devices at home. We’ll walk through every important section of Home Assistant: dashboards, integrations, add-ons, devices and entities, automation, scripts, and scenes. In addition, we’ll be walking through how to set up your Home Assistant and create automation using Home Assistant’s graphical user interface.

Zendesk provides support teams with an integrated solution for processing all types of customer inquiries and feedback. But as organizations scale, support tickets multiply, making it increasingly difficult to parse all of your customers’ feedback and time-consuming to investigate issues. Customers often report issues without providing the detailed context needed for troubleshooting, creating unclear and indirect paths to remediation.

This blog was co-authored by Justyn Roberts, Senior Solutions Consultant, PagerDuty Automation has become an integral piece in business practices of the modern organization. Oftentimes when folks hear “automation,” they think of it as a means to remove the manual aspect of the work and speed up the process; however, what lacks the spotlight is the value and return automation can offer to an organization, a team, or even just one specific process.

Last year we decided to just keep our heads down and continue working on a good reliable product #bootstrapped. Most features we built were based on your feedback. Thank you so much. 2024 is going to be great but before that let's glance on the year gone.

Schools, universities and other organizations within higher education have been shifting to modernize their learning experiences. With the intake of new students each year, some of these being based remotely, these organizations are seeking to manage large-scale and highly distributed infrastructure.

Business intelligence (BI) is all about making sense of huge amounts of data to extract meaningful and actionable insights out of it. Log management tools such as Graylog, instead, are the perfect solution to streamline data collection and analysis, so it’s easy to understand how these two technologies can make sense when they’re coupled together.

2023 was an epic year for artificial intelligence. In a year when industry raced faster than academia in machine learning (source), the state of the art for AI evolved to include increasingly larger amounts of data, and bringing to bear sufficient computing resources to support new use cases remained a challenge for many organisations. With the rise of AI, concerns were not far behind.

We all use computers — some of us are on our laptops all day, every day. But how do our personal or work computers connect to the internet, share files, send emails, and complete other tasks? That’s the role of servers.

In the realm of modern application deployment, orchestrating containers through Kubernetes is essential for achieving scalability and operational efficiency. This blog deals with diverse Kubernetes distribution platforms, each offering tailored solutions for organizations navigating the intricacies of containerized application management.