Operations | Monitoring | ITSM | DevOps | Cloud

Information Technology (IT) support, also known as technical support, is essential for the successful and efficient operation of organizations in the digital age. It helps ensure the stability, productivity and security of your systems and those of the people who depend on them.

Cloud Computing is a service offered by several software providers paying a rent either by the hour, month or use of said service. They can be virtual machines, databases, web services, or other cloud technologies. These services are on remote servers provided by companies such as Google, Microsoft and Amazon among others that for rental or in some cases free of charge, provide such services.

Around 70% of companies experienced cyberattacks in the past year. With this increase in cyberattacks, the importance of log management in IT security has also increased over the years. That’s the reason why small and enterprise businesses have started to invest in log management tools to protect their businesses from cybersecurity breaches.

In the world of data management, Cribl offers various methods to enhance data using the Lookup Function and many C.Lookup Expressions. While Cribl’s documentation is comprehensive, practical examples are often the most effective learning tools. That’s why we’ve introduced the new Lookup Examples Pack.

In observability, finding the root cause of a problem is sometimes likened to finding a needle in a haystack. Considering that the problem might be visible in only a tiny fraction of millions or billions of individual traces, the task of reviewing enough traces to find the right one is daunting and often ends in failure.

Threat vulnerability management, and managing your attack surface, are critical in the battle against cyberattacks. At some point before an successful attack, the internal process to manage threats and prevent access to sensitive data failed. How could they have done things differently? Were they just managing too much, too often, without the resources they needed?

In my first blog post of 2023, I wrote about how difficult it seems to be for the average person to set and stick to their New Year’s Resolutions. Stats show that by mid-February, most people’s resolutions have been abandoned and have become a distant memory.

In a significant achievement in digital transformation, APICA has been honored with the prestigious Winter 2023 Intellyx Digital Innovator Award. This recognition comes from Intellyx, the pioneering analyst firm exclusively focused on digital transformation, and the trailblazing vendors spearheading this journey. The Intellyx Digital Innovator Awards are not just accolades; they are a testament to a company’s ability to stand out in an intensely competitive and innovative field.

In the realm of data and complex scenarios, we humans naturally gravitate towards visualizing things as entities with attributes, rather than just raw data. Consider the phrase, “The response time on our Ad Generation service has increased.” It immediately resonates with the audience supporting the service.

Last week, I attended the Amazon Web Services (AWS) re:Invent conference in Las Vegas, NV, with 50,000+ others. It was quite a busy week with several keynotes, announcements, and many sessions. While the hot topic at re:Invent was generative AI, I’ll focus my blog post on a few customer sessions I attended around observability: Stripe, Capital One, and McDonald’s. ‍