Operations | Monitoring | ITSM | DevOps | Cloud

Let me share with you my story about finding the right AI Solution to improve our support self service. The starting point of my journey was pretty common, many will read this and think “Yes! I suffer the same pain”. At JFrog we produce tons of relevant and clever documentation. It’s all out there, available. And yet, we struggle to get to the right piece of information when looking for something specific.

Without a doubt, website owners in 2020 have had to reassess the speed of their websites and probably more critically than any other year. Yes, the stay at home directive in force around the world due to COVID-19 concerns made a lot of people gravitate more towards the use of the internet. During the lockdown, people from all over the world tended to spend a tremendous amount of time visiting various websites for both business and entertainment.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we explore how credential stuffing attacks are evolving and why they pose a greater threat than meets the eye. Credential stuffing is perhaps the simplest form of cyberattack, but it continues to make headlines despite its lack of sophistication. It has become the attack method of choice for cybercriminals primarily because of its high success rate and ROI.

There are 6 weeks left of 2020, which means it’s about time we wrap this year up, focus on what’s most important, and leave the nice-to-have endeavors for next year. For Monitive, that means finalizing all the features that our users need to completely migrate from the (now old) Monitive Classic to the new and shiny Monitive. We’re sunsetting Monitive Classic just before Christmas, so my number one goal is to ensure that every user only has downtime that they know about.

The last 3,650 days of my professional life have been focused on making Rails apps faster. Below are five lessons I've learned the hard way.

Evolving MySQL operations requires understanding how MySQL works. A good monitoring tool alerts on issues before they impact end users and helps reduce the MTTR of incidents when they do occur. But choosing a database monitoring solution can be tough due to the vast number of solutions available, each with their own pros and cons. In this blog post, I’ll review some of the best MySQL monitoring tools available that can help measure and improve database performance.

Benchmark tests measure a repeatable set of quantifiable results that serve as a point of reference against which products and services can be compared. Since 2018, Alexis Ducastel, a Kubernetes CKA/CKAD and the founder of InfraBuilder, has been running independent benchmark tests of Kubernetes network plugins (CNI) over a 10Gbit/s network. The latest benchmark in this periodic series of tests was published in September, and was based on CNI versions that were up-to-date as of August 2020.

Just imagine the current situation continues well into the foreseeable future—let’s merge reality with a little fiction. The apocalypse is over, but life has changed permanently. This means we’re going to wear masks in public transport, shops, and restaurants and follow sports events on television instead of in the stadium. But hey, beer is much cheaper at home anyway. Office jobs are outsourced, but not into countries with cheap labor—they’re outsourced to our own homes.

While marketing has done its job of getting prospects and customers to your site, the last thing you need is a performance issue to turn them away. If your site is unavailable or there’s an issue with critical transactions, you’re preventing customers from purchasing, using, or logging in to your product. Especially during the holidays and peak shopping season, when the expectations are high, you cannot afford downtime.

Today we bring you the latest installment in our series of Employee Experience (EX) related eBooks, focused on how Catchpoint can help you guarantee optimal digital experience for your employees. In our last eBook, we looked at how you can best utilize digital experience monitoring for G Suite. In the latest edition, we demonstrate how you can use performance monitoring to ensure the optimal end-user experience for Salesforce.