Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty Slack Integration How-To Video

Learn how to install, configure, and test the PagerDuty Slack Integration and work wherever you are. Many modern ITOps and DevOps teams count on Slack to keep everyone on the same page when things are running smoothly—and perhaps even more so when they aren’t. Slack users can do things like reassign or escalate an incident and view additional incident context—all from within Slack. The PagerDuty platform also allows users to create an incident war room Slack channel from within PagerDuty, adding additional users to it as the situation evolves.

Vodafone Utilizes PagerDuty to Better Understand Their Real-Time Operations

Vodafone is a telecommunications company providing 4G network coverage for 18 million customers and 99% of the United Kingdom’s population. Ben Connolly, Head of Digital Engineering at Vodafone, details the challenges that his engineering teams were facing and why PagerDuty was the perfect fix. PagerDuty helps Vodafone deliver a better customer experience by allowing their teams to see the impact that they're having in real time.