Operations | Monitoring | ITSM | DevOps | Cloud

Eng Intelligence | Cortex

Unlock the power of Engineering Intelligence with Cortex. In this video, we explore how engineering teams can leverage data, insights, and best practices to improve developer productivity, accelerate software delivery, and scale platform engineering. What you’ll learn in this video: Cortex delivers visibility across your entire ecosystem—helping teams adopt best practices, reduce bottlenecks, and align engineering with business outcomes.

Streamlining asset deployment

In this lecture, we focus on streamlining asset deployment. Getting assets into the hands of users quickly and efficiently is critical to maximizing their value. We’ll cover how standardized processes, automation, and clear ownership help ensure deployments run smoothly while reducing errors, downtime, and hidden costs. A streamlined deployment phase sets the tone for the rest of the asset lifecycle.

What is Catalog Management System?

Discover how a Catalog Management System empowers IT organizations to efficiently organize, track, and deliver digital or service assets. In this video, we break down how modern IT teams use catalog management to enhance visibility, speed up service delivery, and maintain data accuracy across the enterprise. Whether you’re an IT manager, CIO, or part of a digital transformation team, understanding catalog management is key to building scalable IT operations.

Cove Quarterly Roundup - Q3 FY25

In the Q3 roundup, Stefan Voss highlights the team's productivity and focus on cyber resilience. New techniques for detecting backup infrastructure attacks and significant improvements in BCDR processes are introduced, including Bare Metal Recovery automation and smart restore features for Azure. The executive summary reports provide valuable insights and KPIs, showcasing the enhancements in backup processes for Microsoft 365 and Exchange. Plans for future developments include notifications for configuration changes and integration with Halo PSA, setting an optimistic tone for Q4 and beyond.

N-Central Quarterly Roundup - Q3 FY25

This content may contain forward-looking statements regarding future product plans and development efforts. N-able considers various features and functionality prior to any final generally available release. Information regarding future features and functionality is not and should not be interpreted as a commitment from N-able that it will deliver any specific feature or functionality in the future or, if it delivers such feature or functionality, any time frame when that feature or functionality will be delivered. All information is based upon current product.

Onboarding with Cortex

Onboarding to Cortex has never been easier. In this video, discover how Cortex and Magellan, our AI-powered data engine, make it possible to go from a blank slate to a fully functional internal developer portal in just minutes, not months. What you’ll learn in this video: With Cortex, you can skip manual setup and start exploring your connected engineering ecosystem immediately. From day one, you’ll have visibility into services, ownership, and metrics, empowering your teams to drive standards and deliver value faster.

Building a comprehensive IT ecosystem by integrating third-party applications with ServiceDesk Plus

In the eighth episode of Masterclass 2025, learn to integrate ServiceDesk Plus with third-party applications used for IT infrastructure management to enhance your service desk operations. We'll showcase how to promote effective communication and collaboration using Microsoft Teams, run intelligent ticket operations using Microsoft Copilot, manage and track technician availability through Microsoft Calendar, and perform quick ticketing actions using actionable messages within Microsoft Outlook.