Operations | Monitoring | ITSM | DevOps | Cloud

How Splunk IT Service Intelligence Assures Business Service Performance for Financial Institutions

With an influx of data and technology, financial institutions are transforming their digital services to adapt to shifting regulations, customer expectations and geopolitical trends. They need to digitally transform their business while protecting service performance and availability of their critical business services. Splunk IT Service Intelligence (ITSI) is a premium analytics solution that empowers these teams to gain visibility across their environments and predict incidents before they impact customers. Unlike legacy IT or point-monitoring solutions, Splunk ITSI correlates and applies machine learning intelligence to monitoring data for 360° service visibility, predictive analytics and streamlined incident management.

Troubleshooting the Internet: If You Can't Have Authority, Visibility Will Do

The vast majority of businesses aren’t all on-premises or all-cloud, but rather in some form of hybrid IT middle ground. That means “who owns the system” (and a closely related issue: “who owns the problem”) continues to be a thorn in the side of many IT pros. In this conversation, SolarWinds Technical Content Manager for Community Kevin M. Sparenberg and Head Geek Leon Adato break down some ways technical teams can get around the lack of authority needed to solve problems and keep critical services up and running.