David Ishmael, Vice President for IT Operations, Trace3, talks about why Moogsoft and why AIOps.

Mafa Amr, General Manager, Windward Consulting Group, talks why Moogsoft and why AIOps.

Harish Krishnan, General Manager, Emerging Practices, Wipro Technologies, talks why Moogsoft and why AIOps.

I.T. Security is in the forefront of everyone’s minds today so giving team leaders and managers access to create their own users and allocate licenses for Office 365 is a challenge that requires a careful balance between providing the right facilities to end users and compromising the security or integrity of your configuration.

Free up your IT Staff from those irritating repetitive manual tasks In a modern IT organisation, it’s all too common for highly skilled workers to be stuck with mundane, time-consuming, and repetitive tasks like creating Active Directory accounts and resetting passwords. Too often, teams have to manually fulfil service requests which means the service provided can be error prone, resource intensive and take far too long in terms of the end user experience.

Atlassian's ITSM solution helps IT teams deliver faster and collaborate effortlessly. In this Request Management video, you'll learn how Atlassian helps you provide a world-class service experience that ensures employees can find the information they need to get help quickly.

CPO Dror Bereznitzsky and former Shippable CEO Avi Cavale explore the story behind Pipelines and deliver an engaging demonstration.

George Spiers, Citrix CTP, is joining Goliath to discuss the real pains organizations face when trying to troubleshoot and discover the root cause of “Citrix is Slow” complaints from their end users -- especially when the problem isn't Citrix.

How do you support a diverse infrastructure that spans six data centres, three continents and the public cloud? In this talk given at Ubuntu Masters Conference, Joe Sandoval, SRE Manager at Adobe Ad Platform, talks about how Adobe uses open-source technologies, including Ubuntu, Kubernetes and OpenStack, to craft a feature-rich platform that developers can build on to best serve their customers.

In this video, we'll go over configurations that are key to implementing an effective change management process in ServiceDesk Plus.