Dish Network is on a mission to connect people and things by changing the way the world communicates. With products ranging from Dish and Sling TV to retail wireless services and 5G networks, monitoring their satellite communications equipment is mission critical to maintaining extreme uptime for Dish’s 20 million customers across the United States.

Status pages have become the end-users window into your team’s operations. Companies with status pages are doing the right thing for their users — building in some transparency while mitigating frustration and support contact. For the benefits of status pages to pay off, organizations need to treat them as something more than active wiki-pages run by support.

Observability is a mindset that lets you use data to answer questions about business processes. In short, collecting as much data as possible from the components of your business — including applications and key business metrics — then using an AI-powered tool to help consolidate and make sense of this huge volume of data gives you observability into your business. Having observability for your business and applications lets you make smarter decisions, faster.

Log tracking, trace log, or logging traces… Although these three terms are easy to interchange (the wordplay certainly doesn’t help!), compare tracing vs. logging, and you’ll find they are quite distinct. Logs, traces, and metrics are the three pillars of observability, and they all work together to measure application performance effectively. Let’s first understand what logging is.