Operations | Monitoring | ITSM | DevOps | Cloud

As a technology leader at Elastic, my team is responsible for building AI experiences on a centralized architecture to enable our sales and customer support teams to scale their impact and take advantage of AI faster.

Today, organizations looking to build AI products and services using large language models (LLMs), agentic AI, and generative AI often start by investing in artificial intelligence as a service (AIaaS), also known as cloud AI. AIaaS provides a scalable, flexible, and cost-effective way for businesses of all sizes to access advanced AI technologies without the need for extensive in-house expertise or infrastructure.

Vendors often compete by saying how many extensions or quick start packs they have. The implicit promise is: more integrations equals better observability. But that misses the point. What really matters is the quality and coverage of dashboards and alerts that you actually use to maintain system health, prevent outages and improve user experience. At Coralogix we believe that what you do with integrations is far more important than how many you have.

Modern software applications are increasingly complex. Microservices, cloud infrastructure, and distributed architectures make it challenging for developers, DevOps engineers, and SREs to maintain high performance and a seamless user experience. Traditional Application Performance Monitoring (APM) provides critical insights into how applications perform, but alone, it often leaves blind spots when it comes to diagnosing issues or understanding the full system behavior.

In the dojo, not every role is about throwing punches. Some roles are about awareness, the unmistakable voice that tells the fighter when to move, where the strike is coming from, and why the opponent matters. That’s the role of the Summary Agent in Sumo Logic Dojo AI. Unlike a traditional agent, it doesn’t launch queries or carry out actions on its own. Its purpose is to narrate, not act. In doing so, it becomes the foundation for every other decision in the dojo.