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Ask the Experts and Innovators: Leigh Reed

Ask the Experts and Innovators Ask the Experts and Innovators is a new content series which explores real stories of dramatic improvement in CX (customer experience), application performance, IT Operations, and DevOps as well as the cross-functional conundrums of root cause analysis (RCA) and problem resolution. Ask the Experts and Innovators is produced by Nastel Technologies.

Elasticsearch users with on-prem deployments will not be impacted by upcoming license changes

Earlier this month, Elastic announced that there would be upcoming changes to its open source licensing. These changes do not affect on-prem deployments of Elasticsearch. Since Mattermost Enterprise Edition uses Elasticsearch in its on-prem deployments, we felt it important to explore the reasoning behind Elastic’s decision, how the new license terms are different, and why there will be no impact on Mattermost users as a result of these changes.

Mattermost survey reveals remote work is here to stay

Mattermost has always been a remote-first company. Building a product that safely and securely allows our teams to communicate with each other regardless of geography or distance is the cornerstone of our philosophy on working remotely. Over the last year, the world of working online from home changed dramatically. Many people have been forced to move into a working situation they might not have been familiar with.

How real-time chat helped financial institutions respond to COVID-19

The first few weeks of COVID-19 lockdowns were chaotic for organizations in every industry. As financial institutions adapted and responded to the COVID-19 outbreak, many security leaders turned to FS-ISAC’s Connect app, the real-time chat feature powered by Mattermost, to connect with other teams and collaborate on response plans.

Avoiding Common Internationalization Mistakes

Languages are complicated, and every language is complicated in different ways that can be hard to understand without learning every single one of them. Some languages form words from multiple characters while others have symbols that represent entire concepts. Some feature words without pluralization or gender and rely on context for that while others have two or even more genders for words. Some are very phonetic while others pronounce words seemingly at random (cough English, though cough).

Using Mattermost as a tool for COVID-19 contact tracing

VCLB Ghent is a Belgian non-profit organization that serves pupils between the ages of 3 and 18 years old. Every two years, we offer students a free medical checkup. The organization also works with schools to support students that struggle with learning disabilities, behavioral problems, and other issues. As a multidisciplinary team, VCLB Ghent’s staff does contact tracing for schools in the event of an outbreak of a contagious disease, such as meningitis, hepatitis, or measles.