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Incident Management in Mattermost: Creating an Incident Playbook

The idea behind Incident Management is to be ready. Not ready for anything, as that can be an unrealistic expectation, but ready to respond when the unexpected inevitably happens. DevOps teams often create incident playbooks in order to ensure they are as ready as possible to handle situations as they arise. Luckily, there is some amazing documentation on how to do just that from our friends at PagerDuty.

3 Remote Productivity Hacks We Wish We Knew from Day One

When Mattermost first started, it didn’t make sense for us to have an office; it was just myself and one other person. They were writing code the whole time, and I was on the phone the whole time, and being in the office we ended up interrupting each other. So eventually we started working from our homes and only got together when we needed to catch up.

How to Monitor Amazon SQS with CloudWatch

Amazon SQS is a message queuing service that allows you to send and receive huge numbers of messages from a queue using a simple API. Using Amazon SQS, without setting up any infrastructure, you can have a distributed and fault tolerant queuing system. Since SQS is a managed service, you have less visibility with traditional monitoring tools. As such, it becomes even more important to take advantage of the available monitoring tools in AWS.

Mattermost Omnibus is now generally available for faster, simpler Mattermost installation and deployment

A little over 2 months ago, we announced Mattermost Omnibus (beta). Mattermost Omnibus is a new, time-saving approach to installing Mattermost. Since then, we’ve done a massive amount of testing, listened to your feedback, and added new features and options. Today, I’m excited to share some big news. The project is officially graduating from Beta status and is ready for any single-server deployments for use as test, dev and/or production Mattermost servers.

Rounding out 2020: Mattermost Community Events

Over the course of 2020, Community events have changed. We’ve seen sweeping changes in everything from the way people get together online, to the way they interact, to the platforms they use to meet. Mattermost is a Community-driven company, and as such we continue to try to work and interact with our Community as much as we possibly can.