Operations | Monitoring | ITSM | DevOps | Cloud

Here’s the next installment in our Mattermost Recipes series. The goal of these posts is to provide you with solutions to specific problems, as well as a discussion about the details of the solution and some tips about how to customize it to suit your needs perfectly. If there’s a Recipe you want us to cook up in the future, drop us a line on our forum.

In the wake of the COVID-19 pandemic, many organizations are adopting or experimenting with new models of long-term remote work. For some, that means keeping their teams fully distributed. For others, it means giving employees more flexibility to work from home or even simply putting plans in place for the future. But this shift to remote work brings new challenges that both large enterprises and smaller organizations must face.

In the first article in this series, we explained how to set up your developer environment to begin creating Mattermost plugins. In the second, we examined the structure of server-side and web app plugins and how to deploy them. Now, it’s time to dive deeper into the server side of the application, which is written in Golang.

We are happy to announce that the RabbitMQ integration is available for Grafana Cloud, our composable observability platform bringing together metrics, logs, and traces with Grafana. RabbitMQ is one of the most popular open source message brokers, used worldwide at both small startups and large enterprises. It is easy to deploy on premises and in the cloud, and supports multiple messaging protocols.

Welcome to the first edition of Open Source Matters: our regular publication about the latest happenings in open source! Let’s dive into the news.

This post is our third one sharing our real-world experience using Discord for more than one year. I think it is pretty interesting for any company interested to get the pros and cons of using Discord over Slack. At Qovery, we are a remote-first software company. When we decided to move out of Slack to Discord 13 months ago, we were only 3 developers on the team.

In Mattermost, our monitoring solution is continuously evolving to meet our scaling infrastructure needs. Our previous architecture used Prometheus federation and was perfect for our small/medium infrastructure size, but was not able to scale in the way we needed. This post will explain how we used Thanos and the Prometheus operator to scale our monitoring infrastructure and meet our long-term storage needs.

The value of Mattermost is significantly enhanced with third-party tool integrations and customization. Today, we are releasing the developer preview of a new Apps Framework for creating application integrations and customized workflows. The Apps Framework complements the existing ecosystem of plugins and allows apps to be written in any language and deployed with serverless hosting.

Mattermost v5.35 is generally available today. Incident Collaboration: Ad hoc tasks, stakeholder overview, and more (Cloud and E20 Edition). We are excited to release multiple new features for the Incident Collaboration product: