Operations | Monitoring | ITSM | DevOps | Cloud

Messaging

GitLab Summit 2020 recap: Using messaging for better remote DevOps collaboration

As many on-site organizations scramble to adopt remote work, DevOps teams are turning to messaging and integrated workflows to collaborate effectively. Usual office work practices are changing, and people are having to adapt to a remote-first approach. This demands a change to your company culture, a remote mindset and the tools to deliver it.

The Best Collaboration Tools for IT: MS Teams vs. Zoom vs. Slack

A key topic of conversation that comes up again and again with our customers is the challenge of collaboration in a remote work environment. Too many channels of communication or documentation are ineffective, and IT professionals are starting to feel fatigued by never feeling quite “in the know” with business decisions that are happening in real-time. When separated from colleagues, teams can feel distant and unmotivated or find it hard to stay focused.

Developer Sneak Peek | Folded reply threads

Folded reply threads are one of our most-requested features at Mattermost. In this Developer Sneak Peek, Caleb Roseland shares an update of how we're kicking off our overhaul of reply threads. Want to learn more? Join the Mattermost Community to ask questions, share feedback and connect with other Mattermost users.

How open source solutions help the U.S. Air Force accelerate software development and modernize collaboration

The pressure to ship quickly is greater than ever before. But for many organizations, including the U.S. Air Force, security and compliance concerns severely limit their ability to quickly adopt and integrate new technologies, putting teams at risk of being locked into approved vendors and missing out on critical innovations. In order break the cycle of slow-moving development, Platform One, the U.S.

Jira + Slack Integration: App Home - Demo Den October

David Michelson, a Product Manager on the Atlassian Slack integrations team, gives an overview of the Jira + Slack integration’s new App Home feature, where you can find and work on your most important Jira issues right in Slack. Check out this demo to learn how you can minimize switching between Slack and Jira throughout your day. Thanks for watching and don't forget to subscribe to our channel!

Stuff Happens: How Slack and PagerDuty Work Together to Resolve Incidents Quickly

Like death and taxes, IT incidents are inevitable. Issues like server outages and broken code are common—and costly. A single hour of downtime costs businesses more than $300,000 on average, according to Gartner. That’s why a solid incident management strategy is a must for any organization. “People solve incidents, but we can’t do it alone,” says Ali Rayl, Slack’s vice president of customer experience.

Mattermost integrations: Requesting data with slash commands

In the first two installments in this series, you learned you learned how to send alerts with incoming webhooks and request data with outgoing webhooks. In this article, you will learn how to set up a slash command. Slash commands are very similar to outgoing webhooks and even a little more powerful. To show their power in action, let’s find out how to use slash commands to request the temperature of a specific refrigerator.