The ability to deliver IT services in an effective and user-friendly manner is a key to success in the IT Service Management world. Alloy Navigator delivers a great experience to employees and customers by automating a broad range of standard service requests, including employee onboarding, password resets, provisioning remote access, and hardware requests. Now with the latest update for our mobile app, service requests can be managed using phones or tablets.

In May, we announced new updates across the Splunk Connected Experiences portfolio, including support for many popular mobile device management (MDM) providers. With support for MDM capabilities, our customers can securely deploy Splunk Mobile at scale. Today, we are excited to share that Splunk Mobile now supports another popular Mobile Device Management (MDM) provider: Microsoft Intune. You can manage Splunk Mobile on both iOS and Android devices through Microsoft Intune.

Managing modern mobile games involves measuring and tracking dozens of metrics. Each value lets you know how well your game is doing in a specific area, such as user experience, infrastructure, and monetization, to name but a few. But not all KPIs are created equally. Some metrics are more valuable than others in terms of helping you make informed business and technical decisions about your game. That’s what we’ll take a look at in this article.

5G. You've likely heard a lot about it passing, but what kind of impact will the fifth generation of mobile technology have on your ability to provide a sturdy, fast website? What does this new tech mean for you? As businesses look for ways to integrate this new technology cost-effectively, a primary concern is website monitoring. Without an efficient website that holds up to 5G demands, you could potentially lose business and customer trust.

Legacy generations of networks have predominately provided services with best-effort delivery. While this has worked for voice, text and best- effort broadband services, end users are hampered with buffering, delays, and drops as the demand for feature-rich services continues to grow.

Maintenance of machines is an incredibly important task. And it is important to fix a machine before it completely fails. In reactive maintenance scenarios, speed of response is key. Once an issue is detected is important to communicate as reliably and quickly as possible to the right engineer. Ideally, the machine is connected directly to team of mobile engineers in charge and can let them know what exactly happened and what needs to be fixed.

In my last post, Getting Started With Android Enterprise in Supply Chain – Series 1, we talked about a couple tools you need to understand before jumping into Android Enterprise. Now that we’ve got that sorted out, let’s talk about the features. Not all of the features, but the ones that are going to really matter in supply chain.

Android Enterprise is Google’s unified management platform for Android OS devices. It has been around since Android 6 but is just recently gaining traction as Android 10 fades out the old device admin management methods.