Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

You've Found the Waste In Your Network Operations. Now What?

In a previous blog, we looked at your network operations through the lens of lean principles. We exposed the seven wastes that quietly drain your budget and burn out your teams. This constant cycle of reactive firefighting comes with a steep price. We outlined a concept in quality management known as the Cost of Poor Quality (COPQ), the total financial impact of wasted engineering hours, lost user productivity, and business risk.

Shift Happens: How to Make Your ITSM Incidentally Awesome

A modern service desk goes far beyond basic ticketing, serving as the central engine for IT operations. This THWACKcamp session from SolarWinds Day reveals how to streamline and standardize ITSM workflows, transforming the service desk into a strategic asset that eliminates administrative headaches. SolarWinds Sr. PMM Lauren Okruch and THWACK MVP Jeremy Mayfield, Director of IT at National Sugar Marketing, explore how modern service desks go beyond ticketing to become the hub of IT operations.

What the Octopus Can Teach Us About AI (w/ Steve Wunker)

Tim and Tom sit down with Steve Wunker — Managing Director of New Markets Advisors, author, and early pioneer of the smartphone — to explore the big ideas behind his latest book, AI and the Octopus Organization. Steve breaks down why AI shouldn’t just “bolt onto” old processes, how distributed intelligence reshapes the firm, and what leaders can learn from one of nature’s most adaptable creatures. From organizational plasticity to the changing role of middle managers, Steve offers a pragmatic roadmap for thriving amid rapid AI-driven transformation.

How Browser Monitoring Tools Improve Application Reliability and End-User Experience

Browser monitoring tools, also known as Real User Monitoring (RUM) solutions, enhance application reliability and end-user experience by providing detailed, real-time visibility into how users interact with web applications. These tools track key performance metrics, identify front-end errors, and help development and DevOps teams detect and resolve issues that directly impact users before they escalate.

Drowning in Alert Fatigue? How to Regain Control of Your Monitoring

If you’ve ever muted your phone during a maintenance window, only to miss a real outage an hour later, you’re not alone. Sysadmins on Reddit and beyond often describe feeling like they’re drowning in alerts: So many notifications that the important ones lose their meaning. This is alert fatigue, sometimes called notification fatigue or incident noise, and it’s one of the most common challenges in modern, growing IT operations.

The Performance Revolution in JavaScript Tooling

Over the last couple of years, we've witnessed a remarkable shift in the JavaScript ecosystem, as many popular developer tools have been rewritten in systems programming languages like Rust, Go, and Zig. This transition has delivered dramatic performance improvements and other innovations that are reshaping how developers build JavaScript-backed applications.

Cribl and Cloudflare give you full network visibility with real time telemetry

Glenn Block explains how the new Cloudflare source and R2 destination in Cribl Stream lets you ingest WAF, DNS, and Zero Trust logs for full visibility and real time intelligence. Better security, better performance, and lower cost for modern IT and security teams.

9 Third-Party Risk Monitoring Tools That Actually Cut Vendor Assessment Time

Nearly one in three cyber breaches now start with a supplier, McKinsey found in 2024. A single vendor review cycle often spans 3 to 5 weeks due to manual evidence chasing, according to Forrester's 2024 State of Third-Party Risk Report. And a May 2025 Gartner brief warns that this "perfect storm" of attacks, supply-chain shocks and new regulations is forcing boards to modernize third-party risk-fast.