Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

The New Technical Executive: between CIO & CTO

Typically, there are two technical executive leadership roles in most organizations: the Chief Information Officer (CIO) and the Chief Technical Officer (CTO). But there can be confusion between these two positions, a lot of questions when comparing the CIO vs CTO, and often they might actually fuse into a single position depending on the business strategy. Their positions might not be so clear to the people who work for them.

Datadog on Incident Management

Datadog is a monitoring and analytics platform that ingests trillions of data points per day, coming from more than 8,000 customers. With a complex distributed architecture and hundreds of deployments per day, needless to say sometimes things don't go as planned. Our teams have been improving the way incidents are managed at Datadog over the years and they are using that knowledge to help Datadog customers manage their own incidents.

Respond to Alerts Faster With the Bidirectional Slack Integration for LogicMonitor

LogicMonitor is pleased to announce enhancements to our Slack integration. The new integration is now bidirectional, allowing users to acknowledge and SDT alerts from their Slack workspace. LogicMonitor accounts come pre-configured to integrate with Slack. The integration enables LogicMonitor to create Slack Channel Notifications based on LogicMonitor alerts.

Video: Identifying Memory Bloat

In this video, we are going to take a look at what memory bloat is, what causes it, and how you can use Scout to eliminate it from your applications. Memory related performance issues have the potential to bring your entire application down, and yet, most APMs completely ignore this fact and fail to provide any useful way of monitoring memory usage at all.

ThinkTel Network Assessment for UC Deployment Case Study

Find out how ThinkTel, a provider of advanced hosted, and on-premises, voice, video, conferencing, and data solutions for the Enterprise, Carrier and SMB markets throughout Canada, leverages Obkio’s Network Performance Monitoring solution to perform a network assessment of clients’ network capability to support the specific requirements of Real Time Media and deploy a Unified Communication solution with confidence (Microsoft Teams via Direct Routing, Skype for Business).

#ITConnections - Getting the Most from Your Microsoft 365 User Experience

From email, to word documents, presentations and spreadsheets, Microsoft’s suite of productivity software is an essential tool for most businesses. With Microsoft 365 being cloud-hosted it offers the ability to collaborate from any location. This flexibility comes at a cost, where it presents a new set of challenges to monitor and manage the end user experience. Organizations who are heavily dependent on Microsoft Office 365 simply can’t afford to not have visibility into what users are experiencing.

Box - Enhanced Performance Reliability with Catchpoint

Box is a leader in Cloud Content Management, providing users easy access to their information and a secure platform to share and collaborate. Box delivers its cloud-based product via web applications, integrations with partner solutions such as Microsoft Office 365 and G Suite, and publicly exposed and supported APIs that enable customers and partners to integrate Box into their systems. As with any SaaS application, performance, reliability, and availability are critical to the business.

Getting Metrics Into Honeycomb

Honeycomb is an event-based observability tool. Rather than relying on the rigid pre-aggregated measures provided by metrics, Honeycomb instead favors using events because they provide a much greater degree of flexibility. But that doesn’t mean metrics don’t belong in Honeycomb. Our new whitepaper, Getting Started With Honeycomb Metrics, breaks down exactly how to do that.

9 Smart Ways to Keep Customer Data Secure on Your E-Commerce Website

E-commerce has now revolutionized the way that people shop. But one of the biggest challenges a lot of e-commerce owners face today is website security. Although selling online opens doors for many opportunities, keeping your site safe from phishing, hacking, and other cyber attacks can be a nightmare for a lot of online business owners. Also, the risk is even higher because the choice of security provisions is often beyond your reach.