Forget fighting tooth and nail for every new client. In the fiercely competitive world of managed services, the real magic lies in keeping and building on the ones you already have. That’s where co-managed services come in—a secret weapon that turns you from a hired gun into a trusted tech partner. In our last blog, we discussed how co-managed services can help organizations bridge the IT talent gap.

As cloud adoption accelerates, managed service providers (MSPs) have a major opportunity to capitalize on this trend by reselling Amazon Web Services (AWS). Becoming an AWS reseller allows MSPs to expand their service offerings, achieve recurring revenue, and solidify their status as cloud experts. This comprehensive guide will walk through everything MSPs need to know to successfully start reselling AWS services.

As Microsoft Azure continues its rapid growth, becoming an Azure reseller presents a major opportunity for managed service providers (MSPs) to expand their offerings and drive recurring revenue. This comprehensive guide will walk through everything MSPs need to know to successfully start reselling Azure services.

These days, mobile device management (MDM) is a necessity for any organization looking for an effective and efficient way to monitor its mobile assets. However, understanding the vast number of MDM solutions available in the market today, knowing which software is best for your business, and the factors that influence MDM cost may become challenging, especially if you don’t know what to expect.

The cornerstone of any IT department is the strength of its help desk. When your end users have to jump through hoops to resolve their issue or wait an eternity to receive a reply, it doesn’t create a positive experience and could ultimately lead to unhappy employees, poor ratings, or lost sales. It is essential that you have a robust IT help desk system that can seamlessly categorize, prioritize, and assign each ticket to a different technician in just minutes.

It would not be an exaggeration to say that IT documentation is critical to your business’s success. It is one of the most crucial best practices in IT operations and allows you to record, organize, and store information about an IT environment, from devices information to passwords and contact information. Without great documentation, your IT department would not operate at its best.

In today’s tech world, finding skilled IT pros is somewhat like finding a needle in a haystack. This shortage of IT talent can make it tough for businesses to keep their IT systems up and running smoothly. That’s where MSPs come in with their co-managed services. For many organizations, these services are like having a team of IT experts on speed dial, ready to help whenever you need them.