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The latest News and Information on Managed Service Providers and related technologies.

MSP device templates at the admin level for tracking your customer's endpoints

Managed service providers (MSPs) are currently facing a critical challenge: efficiently managing and monitoring a diverse array of endpoints for multiple clients. At the core of effective network management is the seamless tracking of customer endpoints. The availability of device templates at the administrative level within Site24x7 is an advantage for many MSPs.

What is Network Topology? Definition and Overview of Types

Imagine trying to navigate a new city without a map—you wouldn’t know where to go, how to get there, or what obstacles might be in your way. As a network administrator, understanding network topology is just as vital for navigating and maintaining a stable network. Without a detailed knowledge of the pathways of your network infrastructure, troubleshooting and network management become unnecessarily complex.

What Is a TLS Handshake & How Does It Work?

TLS (transport layer security) is the secure communication protocol used by much of the internet. Everything from the encrypted connection your web browser uses to connect to websites, to the secure connections used by your banking apps, TLS is the industry standard, and the reason you’re able to confidently transfer sensitive information online.

What Is PGP Encryption? Meaning, Uses, & Examples

PGP (Pretty Good Privacy) is software that encrypts data. It’s widely used, and has become the standard for email and file encryption, making it an important component of cybersecurity. This article explains what PGP Encryption is in detail, its purpose, and its real-world applications, as well as how and when you should use it.

Navigating Growth: Dave Wilkeson on Becoming the MSP Advisor

In this episode of Now That's IT: Stories of MSP Success, we sit down with Dave Wilkeson, the founder and CEO of MSP Advisor, to uncover the key strategies that propelled him from a tech hobbyist to a renowned leader in the Managed Service Provider (MSP) industry. Dave shares invaluable insights into the critical role of financial discipline in scaling an MSP, offering candid advice he wishes he could give his younger self.

Cost of Cloud Services: Everything You Need to Know

As businesses of all sizes migrate to digital solutions, the cost of cloud services becomes a pivotal consideration. While cloud computing offers scalable, on-demand resources, it’s important to understand its cost structure to budget effectively and maximize ROI. Data storage, compute power, and network usage can cause significant variation in prices.