The past few years have been a boon to the IT channel. Economic and social changes have driven more SMBs and enterprises toward outsourced IT solutions. New technologies have pushed IT profitability higher. Businesses are more focused on digital transformation than at any other point in history, while at the same time everyone with a networked device is concerned about the growing threat of cyberattack. Operations of all types know that the IT department is becoming the key to staying competitive.

Even though testing is a part of the patch management lifecycle, sometimes bugs manage to slip through the testing stage and aren’t caught until after implementation. When this occurs, a new patch can actually break or alter software instead of fixing or updating it. This situation is known as software regression, and it has a significant impact on IT teams and MSPs around the globe.

Patch management is a critical process within IT environments, and servers are one of the many types of endpoints that need software patches. Server patching, in particular, is crucial to ensure that your servers are optimally functioning and don’t go down unexpectedly. Let’s dig into what server patching is, why it’s so necessary, how server patching works, and keys to proper execution of server patch management.

One of the things that I regularly get questioned about in my Operational Efficiency Boot Camp is the reporting in N-sight RMM and what MSPs should be presenting to customers to show that they are properly performing their work. I am a huge fan of monthly or quarterly business reviews to showcase your MSP client reports. I feel that for MSPs they are one of our greatest retention tools, and clearly demonstrate the value we provide.

So-called “conventional IT” is quickly fading into the background in the face of widespread changes to the modern world. Fast-growing technologies like cloud, SaaS, and remote monitoring or RMM software, have decentralized the very idea of IT -- and the timing of this migration to remote services and cloud-centric IT infrastructures couldn’t have been better, as demand for remote work and reliable information security skyrocketed during the 2020 COVID-19 pandemic.

As organizations grow, the number of tools needed for basic business operations grow with it. Unfortunately, as you add more tools to an organization, you increase the number of potential attack vectors. Within the National Vulnerability Database (NVD), there were 26,448 CVEs published last year, an increase of 20% over 2021. Each of these vulnerabilities serve as opportunities for bad actors to break their way into your network, leading to a loss of valuable data, money, and time.

As the old adage goes “the only constant is change.” This is certainly true in any growth-stage tech company. It’s a very exciting time here at Auvik as we continue to accelerate our growth and take market share. To that end, today we announced that we’ve expanded our leadership team as we embark on this next chapter of growth.

The IT security landscape has been fundamentally transformed with the advent of cryptocurrencies, which have enabled hackers to easily monetize their activities without being tracked. This is one of the key drivers behind ransomware attacks becoming more numerous and more frequent.

The advantages of the hybrid & remote work model have been documented for some time now, and for many organizations the pandemic was the final push needed to start making the transition. Once these companies offered remote work for the first time, they had an opportunity to see firsthand how valuable it could be for their organizations. Who wouldn’t want to pay for less office space, and enjoy considerably lower operational overhead?