Operations | Monitoring | ITSM | DevOps | Cloud

There are plenty of IT horror stories out there that show just how catastrophic cyberattacks can be for businesses. In addition, the amount of cyberattacks that occur is increasing year by year. Internet users worldwide saw approximately 52 million data breaches during the second quarter of 2022, as shown by Statista’s 2022 cybercrime review. To fight these cyberattacks and protect their businesses, organizations have adopted the zero trust model.

Many partners I’ve spoken with are experimenting with ChatGPT to automate script generation, write proposals etc—you name it, it’s being tried. But even in a budget-conscious economy, it’s still not worth sacrificing the human element. This is especially true if that move results in script errors, unreliable information, introducing cybersecurity risks, or compromising your company’s intellectual property. You still need a human involved in the coding process today.

Mobile monitoring is a complex topic. On one hand, organizations can gather detailed data to help them identify and suggest productivity improvements through alternative or additional apps or processes, without sacrificing security. But on the other hand, monitoring done wrong can reduce employee morale and potentially violate data privacy laws. Exactly how companies should approach mobile app monitoring depends on the business problems they must solve.

Managed service providers (MSPs) play a major part in increasing business continuity and enhancing the productivity of the businesses they cater to. Businesses these days rely on MSPs to take on the responsibility of managing their networks, so they need not spend most of their time on network management tasks like keeping track of network devices, troubleshooting network bottlenecks, etc.

Even though SQL (Structured Query Language) has been around since the 1970s, it’s still a relevant and widely-used tool in today’s IT world. Many organizations around the globe still rely on SQL server databases to store their confidential data. In order to protect this valuable information, IT professionals often use differential backup to protect data in SQL servers. As you know, there are multiple types of backup available, so why use differential for SQL servers?

Remote monitoring and management (RMM) software has become an indispensable tool for IT service providers. Numerous factors, such as the pandemic, the push towards cloud services, and shortages of IT staff, have increased the number of remote and distributed workers to a staggering degree, increasing the need for a consolidated way to view and manage IT environments. Learn all about RMM software, its capabilities, and why MSPs can’t run a successful business without it.

This year, organizations around the world are focused on strengthening their endpoint security, especially since the average cost of data breaches is rising significantly. IBM’s data breach report confirms that the average global cost of a data breach is 4.35 million, and the U.S. average cost is 9.44 million. Endpoint security is a part of a cybersecurity program that prevents threats and attacks from damaging an IT environment.

Disaster recovery (DR) plans are not one-size-fits-all. There’s no silver bullet, and without a clear understanding and some level of customization, a DR plan done wrong will have detrimental effects on an organization’s operations and business. And let’s not forget the wrecking ball a bad DR plan delivers to the VAR or MSP who designed and executed it. Loss of business aside, there’s guilt, reputation damage, and potential lawsuits. It’s not a good day.

President Joe Biden signed the Strengthening American Cybersecurity Act into law in March of 2022. The Act consists of various regulations, but it’s the security incident reporting requirements that are creating a stir in the IT community. Currently, the reporting requirements are focused on critical infrastructure, but there is a great deal of potential that entities in various industries could ultimately be subject to these requirements.

Since the number of Linux users currently sits at over 32.8 million, it’s clear that Linux is one of the most popular operating systems on the market. If your IT team uses or services Linux servers and devices, Linux patch management should be a top priority. Secure and update all your Linux devices with this comprehensive Linux patch management guide.