Operations | Monitoring | ITSM | DevOps | Cloud

During the month of May, NinjaOne will roll out a slew of exciting new features and enhancements as part of their 5.3.9 release. Most of the features are the direct result of requests from our customers and we’re glad to be able to bring them to light. First, NinjaOne has a new Patching dashboard that is currently available for NinjaOne customers to test drive.

In today’s rapidly evolving business environment, having the RIGHT information technology (IT) is critical to achieving organizational goals. However, in 2023, budgeting for IT can be a significant challenge for various reasons, not the least of which are concerns about how IT teams can weather the stormy economy.

With an estimated 400 million small and medium-sized businesses (SMBs) operating worldwide, they account for 95% of global organizations. This places SMBs as one of the main sources of job creation and the foundation of the global economy.

The modern threat actor is using the most advanced technologies to gain access to your systems, wreak havoc, and steal your sensitive data. In the constant cybersecurity “arms race,” IT providers, MSPs, and security professionals are incorporating these same advanced technologies to stop these sophisticated attacks. In this article, we’ll discuss the current malware threat and work to better understand what you can do to stop these attacks.

Global cyberattacks increased by 38% in 2022 (Source). And because attacks are not only becoming more common, as well as difficult to detect, 65% of organizations plan to increase their cybersecurity spending in 2023 (Source). Even so, hackers will continue to hone their skills and exploit vulnerabilities. Successful ransomware attacks will happen. Theft and sale of personally identifiable information (PII) and other “valuables” on the dark web will happen.

Getting more clients or adding a new service may sound like all it takes to expand your business, right? The truth is that expansion requires refining every aspect of your business’s operations and adopting a proactive approach to growth. There are several factors to consider when deciding to scale your business, including the cost of required software, resources needed to train technicians, and the cost of advertising the new service.

There are plenty of IT horror stories out there that show just how catastrophic cyberattacks can be for businesses. In addition, the amount of cyberattacks that occur is increasing year by year. Internet users worldwide saw approximately 52 million data breaches during the second quarter of 2022, as shown by Statista’s 2022 cybercrime review. To fight these cyberattacks and protect their businesses, organizations have adopted the zero trust model.

Many partners I’ve spoken with are experimenting with ChatGPT to automate script generation, write proposals etc—you name it, it’s being tried. But even in a budget-conscious economy, it’s still not worth sacrificing the human element. This is especially true if that move results in script errors, unreliable information, introducing cybersecurity risks, or compromising your company’s intellectual property. You still need a human involved in the coding process today.

Mobile monitoring is a complex topic. On one hand, organizations can gather detailed data to help them identify and suggest productivity improvements through alternative or additional apps or processes, without sacrificing security. But on the other hand, monitoring done wrong can reduce employee morale and potentially violate data privacy laws. Exactly how companies should approach mobile app monitoring depends on the business problems they must solve.

Managed service providers (MSPs) play a major part in increasing business continuity and enhancing the productivity of the businesses they cater to. Businesses these days rely on MSPs to take on the responsibility of managing their networks, so they need not spend most of their time on network management tasks like keeping track of network devices, troubleshooting network bottlenecks, etc.