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The latest News and Information on Managed Service Providers and related technologies.

Backup Strategy for Small Business Guide

Data is essential to a business, but too often the necessary precautions are not in place. Many small businesses are just one small data disaster away from going out of business. What’s worrying is that 3 out of 4 small businesses have no backup strategy or disaster recovery plan in place to prevent this from happening. This lack of preparation can bring a halt to business operations or cause an organization to go out of business.

Asset Lifecycle Management (ALM) Overview & Steps

All businesses and organizations have assets that are essential for their success, so it makes sense that the demand for asset lifecycle management services rises every year. A SkyQuest report on the asset management market claims, “The global asset management market was valued at $250.12 billion in 2021, and it is expected to reach a value of $1113.53 billion by 2028.” Discover how asset lifecycle management works and benefits businesses around the globe.

An MSP's Guide to Quarterly Business Reviews

Quarterly business reviews (QBRs) are one of the best tools you can use when it comes to being transparent and keeping your clients updated on all the work you’re taking care of for them. Otherwise known as technical business reviews, or semi-annual business reviews, QBRs serve as an excellent opportunity to touch base with clients, highlight the value of the services you provide, and create a strategic agenda moving forward.

8 Secret Struggles Today's MSPs Are Dealing With

In the managed services industry, there’s no shortage of support. Whether online or in person, there are countless ways to connect with other MSPs, share stories, and provide tips and tricks to help you build your business—and overcome MSP struggles and biggest challenges. And while MSPs are willing to share industry trends they’re taking advantage of, they’re not always willing to talk about the ones they’re losing sleep over.

Is Your Mac Spying On You? Maybe It Should be

What would you call software installed on your Mac, that’s hidden from sight, difficult to remove, and that silently monitors everything that happens on the system? You might call it spyware, or a RAT (Remote Access Trojan), and start thinking about how best to get rid of it. However, that same description can also be applied to the software that’s used to keep your machine safe from such threats.

Ninja Quick Guides: How to Gather Device Info for Warranty Requests

When submitting a warranty request for a device on your network, you’ll likely need to have important device information handy, such as the serial number. Rather than getting caught up in a game of telephone with the end-user, all relevant information for any devices is conveniently pulled in through the NinjaOne console.

Make Your MSP a Recession-Proof Business

Many believe we’re either in a recession or on the brink of one. It’s a familiar cycle: high inflation, international strife, supply chain challenges, and tightening monetary policies are all driving fears of a downturn. While the IT industry has exceeded expectations for the past few years, it isn’t immune to a recession. As a result, many IT MSPs are thinking about what they can do to ensure a recession-proof business over the next year and beyond.

Single Pane of Glass Software: Better than Stand Alone

G2 reports that nearly 70% of IT professionals state that IT environments have increased in complexity compared to just two years ago. More complex IT environments suggest the need for increased monitoring and management to ensure that all components efficiently work together. When you add more applications and software to IT management, it can complicate the management process if solutions don’t integrate or there isn’t structure with how the applications work together.

Ninja Quick Guides: How to Get Device Warranty Info Remotely

Keeping track of and maintaining IT assets is essential for a successful business. However, Capterra reports that businesses are reacting instead of preventing maintenance issues 80% of the time. Proactive IT asset management is made possible with a current and accurate IT asset inventory.