The latest News and Information on Managed Service Providers and related technologies.
Back in January, the Cybersecurity and Infrastructure Security Agency (CISA) issued an advisory notice specifically talking about RMM providers being targeted by cybercriminals. We’ve known that as a group we’ve been a target for a few years, with the bad guys continuing to look at the RMM solution providers as a route into small businesses, because there are still dollars to be made there.
I’m hearing a lot of talk around the industry about M&A slowing down. However, the reality I’m seeing is that while the initial landgrab may well have blown over, the change in the cost of borrowing is forcing MSPs that are looking to grow by acquisition to think much more strategically. Instead of doing multiple acquisitions in a year, these companies and their PE backers are doing a smaller number of very strategic, larger acquisitions.
IBM reports that the global average total cost of a data breach in 2022 was $4.35 million. Data breaches are rising each year, with an ever-increasing cost, so it’s absolutely essential to be prepared and proactive in your data protection strategy. When clients provide personal or business data to an MSP, they expect the provider to have proper policies and procedures in place to protect that data.
As more and more organizations undergo digital transformation, IT automation is becoming more important and essential to implement. A report by Smartsheet found that more than 40% of those surveyed spend about a quarter of their time working on repetitive tasks, and almost 70% of them say that automation’s biggest opportunity would be that it significantly reduces the amount of time spent on these tasks.
Endpoint management is critical for IT teams. In a SANS survey they found that 44% of IT teams manage anywhere from 5,000 to 500,000 devices. With so many devices, it can be challenging to keep track of the health and status of each individual endpoint. So how can IT teams ensure that organizational endpoints continually contribute to the company’s success? Endpoint lifecycle management is a valuable process that can enable your team to achieve this.
There’s no doubt that the majority of businesses and organizations would struggle to survive without endpoints. Because endpoints directly contribute to a business’s production and success, ensuring that these devices function at peak performance is a top priority for IT teams and MSPs. However, the number of endpoints an organization uses is skyrocketing, and now the average enterprise has approximately 135,000 endpoint devices in use.
Today, “76% of businesses use automation for standardizing or automating daily workflows,” Paperform states. This number will only continue to grow, especially for organizations in the tech industry, such as MSPs. Automation opens new doors for MSPs, allowing them to outperform competitors, save time, lessen heavy workloads, and even increase profits. Learn how your MSP can automate everyday processes to receive all these benefits and more.
Digital transformation and the increase in remote work accelerated the use of multiple technologies in the workplace. These circumstances led to various challenges and increased the urgency to find solutions. Two of the top challenges faced by IT management are accurately assessing IT needs and finding skilled technical staff. Also, in a survey conducted by NinjaOne, it was reported that 87% of organizations saw an increase in the number of new devices the previous year.
